A virtual internship during lockdown

Georgia Humbert is a 2nd Year Business and Management with Industrial Experience (at Warner Bros). 

Georgia Humbert, 2nd Year Business and Management with Industrial Experience (at Warner Bros), working from home on her internship.

I’m on my 7th month of an internship with http://spoton.net a web design company with whom I started in October 2019. I found the marketing internship through My Career Zone, and the experience has been amazing for developing my workplace skills, and has shown me where my strengths and weaknesses lie. I would really recommend everyone to consider doing one! I have the aim of working in either the fashion or the entertainment industry, so wanted to explore if marketing would suit me as a potential long-term career. My time with http://itseeze.com/ (subsidiary company of Spoton.net) has been really valuable for this and, as a result, have just secured a third year placement in marketing. Furthermore, it has provided me with clarity that creativity is one of my strengths and something I enjoy applying to my work, so I intend to pursue creative roles moving forward. Prior to the internship I had started a hand painted wall art business

and have subsequently found my own ways of marketing it, so it’s been great to push myself to go about things slightly differently, and I have learnt skills I will carry over to my personal work.

For everyone doing a term time internship, we all know that juggling lectures, assignments, societies, as well as this regular commitment can have its challenges. But now, working from home due to the Covid-19 lockdown is a new one to overcome. As I started the internship a while before lockdown, I have had to change from working in an office once a week to homeworking, a change that seemed a bit daunting. I have a desk at home which I work from and I structure my day as I would if I was going to the office. Despite the big adjustment I would say it’s nice to skip the long commute to Torquay! This means I wake up with time to get ready so I can start at 9am and take a lunch break as I would normally. I find that I tend to take more breaks in the day at home because my family is there, so I usually make up for it by working a bit later into the early evening. I find this actually helps my productivity because breaks help me to stay motivated and alert.

Luckily for me, the team at http://itseeze.com/ are really supportive and as a web-based company, pretty much all my work can be done remotely. The marketing team is very small with just three of us so it’s easy to stay in contact, mostly through email or Trello. Because of the nature of my work, which is often content creation or routine tasks, plus how we use online task managers, we didn’t often have meetings in the office so this hasn’t been a problem since lockdown measures.

The original plan was for me to work in the office for a whole week in April, after which I would finish my internship, but since lock down we have decided it would be more useful for the company if I stuck to working one day per week. It will be strange to finish the internship remotely after working in the office for a few months, but the change has been another learning experience in terms of being adaptive and organised to work independently.

If you are currently doing a term-time internship from home, here are some things I’ve learned from the transition which might help you:

Make sure you have all the resources you need

One of the main things to consider if you’re used to working in an office is transferring all the files, passwords you’ll need etc. It’s probably a good idea to ask your manager to do the transfer of essential data to you; for me that was email passwords and social media logins. I had a bit of a struggle to set up my work email from home but once it was managed it has been a lot easier to stay in contact with the rest of the company (Thunderbird is a great desktop app for this).

You might need to change how you are allocated tasks 

Since I started at  http://itseeze.com/ we have used Trello as a tool for my managers to give me tasks online, allowing us to all see my progress. If you are used to chatting to your supervisor about being given jobs to do, suggesting this could be a good idea as it is really clear and easy to use plus you can add attachments and messages. It will probably be useful to your manager at this time in particular, if you can get on with your tasks without having to constantly communicate, and this is a great way to do that.

Get used to working independently 

As said before, every working environment is different, but if you run out of jobs to do it’s a good idea to have a list of other things to be getting along with without needing to be asked. For example, I have set up a Pinterest account for  http://itseeze.com/ so I can spend time managing that. If you’re stuck for ideas, competitor research and new marketing ideas never go amiss! We have a routine of procedure for my colleagues to give me feedback, via either email or Trello, the week after I send it; this way we all know what time frames to expect and I can access all the feedback online.

Don’t worry too much and keep in contact 

Checking in with your supervisor regularly with any questions or concerns is great for everyone, so they know how best to support you and can get a heads-up if things aren’t going to plan. It is understandable that the transition can take a bit of time to get used to, but the more you work independently the easier it becomes!