Workflow Mapping

Workflow mapping and finalising exactly how we plan for programmes to be approved and amended within iPaMS has been an ongoing task since the start of the project.  Over the past few months specific meetings have been held where we mapped out Business Approval and processes that currently occur in SITS.  However our focus has been on programmes and making sure that the programme template is fit for purpose.  Therefore any conversation about workflow has been connected to this.  For example the Graduate School of Education (GSE) run a number of ‘Continuing Education Short Courses’.  We met with GSE to discuss how these would fit into the programme template.  These non-credit bearing programmes are in fact approved in module templates, thus we looked into the approval workflow of these to ensure that it maps against other processes within the system avoiding us having to build a separate element of workflow for this handful of programmes.

Now that we have stopped looking at programmes we have finished mapping the workflow processes.  Squeezed onto a page of A3 our workflow diagram is complicated, to put it mildly.  Consultation with Marketing and Faculty has confirmed when individuals need to receive notifications about different stages within the process and to who will receive these.  Consultation with Admissions and the Library has allowed us to streamline parts of the Business Approval process so that each department’s involvement occurs at a slightly different stage, improving communication and efficiency throughout the development of programmes.

We are currently organising meetings with colleges so that those involved in the design and amendment of programmes and modules can comment on the proposed processes and we can make sure that iPaMS will work at this college level.  There have been a few discrepancies between colleges so far, but these are only minor- for example some colleges have a Learning and Teaching Committee, others have Programme Approval Committees, Educational Strategy Group Meetings serve a slightly different purpose in some colleges…  However none of these factors affect how the process works within iPaMS.  All feedback, so far, has been very positive and it looks everybody is looking forward to iPaMS being finished and seeking the benefits of an online workflow process.


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