All posts by kateadmin

eXepert Administrator – University of Exeter Employment Services, Exeter

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What were your main duties and responsibilities during the course of your internship?

As the sole administrator for the eXepert scheme I was responsible for ensuring all student applications were processed and the information was inputted into the relevant databases. I then conducted searches to find suitable alumni for each student. When students then selected the alumni they wished to speak to, I facilitated communication between them.
I was also responsible for marketing the scheme, and I did this in a number of ways. From posting a small descriptive piece in the ‘What’s on’ newsletter, to sending emails to students informing them of the scheme.

What would you say was your biggest achievement over the course of your internship?

I enjoyed many aspects of my role and the responsibilities that came with it. It was certainly rewarding helping a vast number of students. I feel my biggest achievement was definitely beating the targets that had been set for the number of applications to the scheme. I was also pleased with how much I learnt about excel. I have definitely acquired skills I will use in future employment, such as excel skills and becoming comfortable speaking to alumni.

What benefits did your internship bring to your employer?

I was able to look after the eXepert scheme myself, which allowed my supervisor and manager to focus on other projects. I also improved the spreadsheets used for the scheme which will make it easier to process applications in the future, saving time and resources. I also increased the volume of applications processed in the same period of time, this shows that I have increased the efficiency of the process.

Employment Services Administration Assistant – University of Exeter, Exeter

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What were your main duties and responsibilities during the course of your internship?

Latterly my main role was to oversee and organise follow up for the Employment services team, and deal with any queries that revolved around this. Previous to this I also helped with returning signed contracts, advertising new GBP placements on external University sites, finance and help with careers fairs.

What would you say was your biggest achievement over the course of your internship?

My biggest achievement was likely the ability to run my student workload alongside my Employment Services work. This particularly helped hone my time management skills. Furthermore, the way in which the role was situated ‘within’ the university helped me to better understand the different degrees of professionalism necessary for work within and outside of the job.

What benefits did your internship bring to your employer?

The way in which I came to be solely responsible for the follow up process meant that I had full ownership for it which meant I was usually aware of any ‘exceptions’ or predicaments that arose. In this way the follow up process was largely taken away from my employer’s remit and I hope they felt able to trust me with the process as it was ‘my baby’ to that extent. This lessened the workload of my employer and, I believe, increased the efficiency of which it was done. Furthermore, this ownership meant that I felt able to build more of a relationship between myself and the interns, and could be colloquial in my approach and relationship with them, which I think got better results when asking for feedback.

Did you encounter any problems during the course of your internship and if so, how did you overcome them?

Occasionally there would be slight delay in communication between updates (such as extensions and resignations) and my emailing. However, this was solved by making a structured approach to follow up, such that I would create lists on Mondays and send out emails on Thursdays, which generally gave a ‘buffer’ for unexpected changes.

Peer Mentor and Advisor – Business School Career Zone, Exeter

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What were your main duties and responsibilities during the course of your internship?

The SCP role with the Business School Career Zone was diverse. It included advising WIE students throughout all years and organising and assisting with Careers Cafe sessions and employability workshops. Office-based responsibilities included database creation/organisation and organising employer events and fairs. I have also represented the Careers team at University events, open days, and employer events.

What would you say was your biggest achievement over the course of your internship?

I learnt how to create complex forms on the Career Hub booking system, allowing student attendance at events to be tracked fluidly and accurately throughout the term.

What benefits did your internship bring to your employer?

My placement within Technology Consulting gave me the skill set to assist with data/technology problems faced by the team. The work I undertook on the Career Hub booking system greatly improved student attendance tracking at events and significantly reduced the manual work involved with the process.

Did you encounter any problems during the course of your internship and if so, how did you overcome them?

The team were always fantastically supportive and understanding regarding university assignments.  If I ever found balancing working alongside studying they would always support me and reduce my workload.

Data Analyst – Citizen’s Advice Bureau, Exeter

SCP, SBP, GBP, A2I

What were your main duties and responsibilities during the course of your internship?

These included analysing data from their recent wellbeing survey, specifically exploring gender and age differences and summarising my findings in a report.  I also provided recommendations on how to improve the survey. Once this was finished, I helped with research into local estate agents (specifically whether they were adhering to new laws) and trends in Universal Credit claims.

What would you say was your biggest achievement over the course of your internship?

Being able to work independently and successfully manage my time.

What benefits did your internship bring to your employer?

I helped with research (on estate agents) and provided a comprehensive report of their survey findings.

 

Graduate Finance Associate – University of Exeter, Finance Services

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What were your main roles and responsibilities during the course of your internship?

My main responsibilities were assisting my colleagues with various daily and monthly tasks (including staff monitoring and modelling bursary allocations), carrying out and presenting data analysis and processing journals for management accounts. I contributed to the preparation of the University’s Access Agreement (a document that outlines the work that the University will undertake to widen participation) for 2018/19. I was also able to attend a variety of meetings and get an insight into different areas of the University.

What would you say was your biggest achievement over the course of your internship?

I learnt a lot about working in finance and confirmed that  I would like to pursue a career in this sector. I was able to use the knowledge and experience I gained in my internship to secure a permanent graduate role in finance.

What benefits did your internship bring to your employer?

I was able to lighten the workload of my colleagues during busy periods by taking over some of their usual activities.

“Our GBP made a really valuable contribution, was a fast learner and fitted in well to the team.  She was able to use her experience here when interviewing for the permanent finance role that she has secured.” – Management Accountant. 

Administration Intern – Royal Geographical Society

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What were your main duties and responsibilities during the course of your internship?

Helping sort the RGS records and archives, with 5 other interns. We also shadowed members of staff in different divisions to grasp the various aspects of what the RGS does, and worked in the fundraising, education, research & higher education departments. We were responsible for handling confidential membership material and for organising important archives for their journals.

What would you say was your biggest achievement over the course of your internship?

I lost my fear of not fitting in, as I was nervous that I wouldn’t. Within a few hours I felt very confident and at home there, the staff made us feel very welcome and I picked up some professional vocabulary that I feel comfortable using now.

What benefits did your internship bring to your employer?

I helped them sort out some of their many paper archives to aid them transition to becoming a more digitised organisation, and helped the education department by planning school visit sessions for them.

 

First Steps Scheme Student – CMS Legal Services

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What were your main duties and responsibilities during the course of your internship?

During the scheme I was placed within the Real Estate department of the office. I was allocated a trainee ‘buddy’ and a associate supervisor from the department. They both provided me with tasks throughout the week which included;
– researching the tax implications of reverse premium payments and producing an advisory memo on this,
– drafting tenancy agreements and drafting variance clauses into leases,
– ‘buddy checking’ documents for cross referencing errors as well as legal definitions.

When not working in the department I took part in many skills sessions, including sessions on presentation, networking and negotiation skills. I also attended a conference on ‘Innovation at CMS’ which was very informative, and was given a talk by current partners at the firm on their career journey. At the end of the week we had to deliver a presentation, mine being on why Diversity and Inclusion is so important to CMS.

What would you say was your biggest achievement over the course of your internship?

My biggest achievement would be delivering my presentation at the end of the week. I had practised and perfected my presentation over the course of the week and as a result, the delivery went very well. I managed my nerves and was able to put the presentation skills I had learned in the workshop earlier that week into practice.

What benefits did your internship bring to your employer?

I was able to release the workload of my trainee ‘buddy’ by completing tasks on his behalf, such as the buddy checking and drafting I mentioned earlier.

 

Recruitment Resourcing Intern

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What were your main duties and responsibilities during the course of your internship?

I was responsible for resourcing new candidates through head hunting, cold calling, Linkedin message and email – working towards my target of 20 active candidates per week. I also identified and contacted relevant candidates from the company’s existing database. I carried out the initial screening of candidates for senior consultant, either through a phone call or email communication. I was tasked with formatting candidate CVs and job specs, with a quick ten minute turn-around time, whilst still maintaining accuracy and attention to detail. I also picked out relevant and interesting media related news articles to post to the company social media page each morning. Finally, I developed and maintained resourcing spreadsheet in Excel and researched and built organisation charts for key clients.

What would you say was your biggest achievement over the course of your internship?

I gained full end to end knowledge of the market in which I was recruiting (Ad Operations and the Programmatic landscape), something of which I had no knowledge before starting my internship. After receiving my initial training, I presented my understanding of the market back to the team. Towards the end of my internship, I then did my presentation for a second time, this time explaining my deeper understanding and working to improve on my first attempt.

What benefits did your internship bring to your employer?

In my role as a resourcer, I was responsible for contacting as many relevant candidates as possible. Over the course of my internship, I initiated conversation with around 400 different people, finding whether out whether or not they were open to new opportunities. Of this, around 130 people were interested in new opportunities – I liased between these candidates and my senior consultant, in order to gain their details and work out which roles they would be suitable for. Of my sourced candidates, 16 different people had 30 different interviews, as a result of me contacting them.

Did you encounter any problems during the course of your internship and if so, how did you overcome them?

I encountered a difficulty in that, as an intern, I didn’t have access to a ‘Linkedin Recruiter’ account which enables you to message an unlimited number of potential candidates, and is an essential resource to the rest of the team in order to reach as many people as possible. I was therefore unable to use the search function on Linkedin, and so was limited in the number of candidates I was able to find. I overcame this my alerting my senior colleague to the issue and asking for a list of names I could work through manually instead.

“Caitlin has been a valuable asset to our team. She has picked up significant knowledge of the digital advertising industry and is now interviewing for two full time positions within digital advertising due to the experience gained with us” – Line Manager. 

Junior Mental Health Support Worker – South Somerset Mind

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What were your main duties and responsibilities during the course of your internship?

My main responsibilities were to develop and deliver mental health well-being workshops across Somerset. This involved teaching service users about different aspects of mental health and providing them with various coping strategies. Within this role I also gave 1-2-1 well-being checks, carried out risk assessments, and provided telephone support and signposting to other agencies. The remainder of my time was spent on data entry: updating notes on services users and compiling data for reports. Additional roles included  designing my own session plan using research from third generation therapies, and creating and teaching mental health lessons in a local secondary school.

What would you say was your biggest achievement over the course of your internship?

The experience was totally eye opening, I learnt more than I could ever have imagined! It was brilliant to be able to put my Psychology degree into practice and begin to understand the realities of mental health.

What benefits did your internship bring to your employer?

I brought fresh knowledge and ideas to the team, which were utilised. I also lightened my colleagues’ workloads and saved company expenditure.

Did you encounter any problems during the course of your internship and if so, how did you overcome them?

Initially I did not have enough work to keep me busy. I promptly spoke to my line manager and she was able to give me more responsibilities and encouraged me to independently take my ideas forward by designing a new session plan for the well-being groups.

“It was very useful to have Kate. She did a great job and we have now offered her a full role” – CEO, South Somerset Mind.

Renewable Technology Designer – Eco NRG

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What were your main duties and responsibilities during the course of your internship?

The internship was at a small company that provides quotes and installations for various renewable energy technologies across the south west. Because the team I was working alongside was so small, I had a varied range of roles. I sized up heat demands for new builds and selected the pumps that would be installed for many projects. I relayed the potential energy generation and panel layout for solar PV projects. During the internship it quickly became apparent that my IT skills were far beyond that of anyone who worked for the company, so I was put to work updating the website, which hadn’t been touched in years.

What would you say was your biggest achievement over the course of your internship?

I gained some real world work experience in the renewables sector – something that I never managed to engage in during or between years of my degree!

What benefits did your internship bring to your employer?

Adding a layer of IT fluency no-one else had, taking over the website, social media management, and some aspects of administration, allowing others to focus on more technical aspects of the company. Most notably, I discovered techniques and simple software that drastically reduced the time needed to convert architect blueprints into usable measurements for heat loss calculations.

Did you encounter any problems during the course of your internship and if so, how did you overcome them?

During the second half of the internship business really slowed down – which is really to say that the first six weeks were unusually busy, and during that period I had very little downtime. When the technical side of my job got more quiet it was then I turned my attention to the IT side of things, but even then this did not completely solve the boredom that came up from a lack of work to do.