Category Archives: Hospitality and Event Management

The Bill Douglas Cinema Museum – Employer Case Study

Name of Organisation:  The Bill Douglas Cinema Museum

Description of Organisation: The Bill Douglas Cinema Museum is home to one of the largest collections of material relating to the moving image in Britain. We are both an accredited public museum and an academic research facility and we hold a collection of over 85,000 items. Over 1,000 of our items are on display in our Galleries and are available to be viewed by the public.

Name of Employer:  Phil Wickham

Job Title: Curator

Internship Scheme used:  A2I

Employer subsidies (A2I) – Employment Services – University of Exeter

Feedback:

We recruited a Curatorial Intern who researched and produced data to support a planned funding bid and also assisted with other key duties in the museum. The main research task was to assist with funding from the National Heritage Lottery Fund (NLHF). This work was completed to a very high standard. She also looked into an array of academic researchers who had used the museum’s collections and got in touch with them about their publications or projects. The intern was confident, organised and hardworking, this showed specifically through her preparation of a talk on pre-cinema in the museum’s gallery. She then went on to present this to visitors which was received with much enthusiasm. The internship went very well. She continued to volunteer for us after her internship and did some really valuable data analysis work on the museum’s visitors that will help us to develop. 

This is an excellent scheme. We have used A2I twice and both times been able to benefit from exceptional talents. We highly recommend taking on an intern from the University of Exeter.  

Quote from Intern:

“I honestly could not fault this experience whatsoever. I was able to combine my academic studies with real-world practical experience. Phil allowed me to use my initiative and offer my own suggestions in relation to the museum’s redevelopment project, which caused me to feel like a real part of the team. It also allowed me to demonstrate my ability to think creatively and intuitively rather than simply wait for instructions. I am eternally grateful for the encouragement that I received throughout the four weeks. This internship confirmed to me that I have chosen a career path that I am well-suited to.”

The Royal Albert Memorial Museum & Art Gallery (RAMM) – Employer Case Study

Name of Organisation:  The Royal Albert Memorial Museum & Art Gallery (RAMM)

Description of Organisation: RAMM will enhance people’s quality of life. It’s a place of discovery which encourages everyone to be curious. RAMM uses its local and global collections to connect people to the world and inspires them to shape a better future.

Name of Employer:  Sophie Harbour

Job Title: Engagement Officer (Skills Development)

Internship Scheme used:  GBP

Graduate Business Partnership (GBP) – Employment Services – University of Exeter

Feedback:

We recruited an intern as an Intern Audience Development Assistant. This role consisted of supporting RAMM’s Audience Development Lead and wider team in the planning, delivery and marketing of a stimulating and varied programme of events and activities aimed at a broad range of audiences.

Our intern is doing very well. She’s a great asset to the team and she’s carrying out a range of tasks from basic admin to project work, including marketing for the museum shop and assisting with the production of a children’s book and associated exhibition.

We found this internship to be very valuable and enjoyed the benefits of a very positive two way exchanage; we were able to offer the graduate meaningful employment experience but we also benefited enormously from the new ideas, enthusiam and skills the graduate was able to offer us.

Make It Marketing – Marketing and Events Assistant

What were your main roles and responsibilities during the course of your internship?

I was involved with event planning and organising, for example I was given the task to find sponsors for the fashion show we were organising. I also assisted at some event on site, ensuring that the guests are having a great time and that the event runs smoothly. For example, my task was to make sure models are wearing the right outfit and that all guests received their gifts. I was also involved with social media, designing and copywriting social media posts were also among my daily tasks.

What would you say was your biggest achievement over the course of your internship?

I assisted to many successful event and I took a big part in keeping our guests satisfied at the events we organised.

What benefits did your internship bring to your employer?

I believe I helped Make It Marketing with my design skills when I was working on social media posts. Besides, I also tried my best to keep our guests satisfied, which clearly has a direct positive effect on the company.

Graduate Ambassador (Widening Participation and Direct Recruitment) – University of Exeter

The internship was invaluable in helping me to develop the skills required to secure a training contract to be a solicitor. I am now back in full time education completing an MA in Law and look forward to starting with the firm in 2020.

What were your main roles and responsibilities during the course of your internship?

As a Graduate Ambassador, I worked in both widening participation and direct recruitment. This involved delivering presentations for schools and colleges to inform students about their Higher Education options. I represented the University of Exeter at Information Fairs and UCAS Exhibitions, as well as helping with events on campus such as Open Days and Offer-Holder visit days.

What skills were you able to develop through the internship?

Leadership, strategic planning, IT

What attributes were you able to develop through the internship?

Commercial awareness, logical thinking, professionalism

Employability and Work Placements Support Officer – University of Exeter College of Life and Environmental Sciences

What were your main roles and responsibilities during the course of your internship?

I was planning, organising and arranging employability events which included inviting speakers, arranging logistics, promoting to students and hosting events. Aside from this, I was processing work placement paperwork for employability modules, writing the college student newsletter, meeting with academic colleagues to review and plan college employability provision, and training other team members on the work placement processes.

What would you say was your biggest achievement over the course of your internship?

I gained confidence in event management, administration, and the office environment.

What benefits did your internship bring to your employer?

The CLES employability team only consisted of myself and my line manager. I played a key role in organising events and processing work placements. Without my role, the team would have struggled to function.

What skills were you able to develop through the internship?

Negotiation, ability to work under pressure, networking

What attributes were you able to develop through the internship?

Commercial awareness, logical thinking, professionalism

Events & Marketing Executive – Make it Marketing

postitnoteWhat were your main duties and responsibilities during the course of your internship?

Supported the marketing manager in devising and presenting ideas and strategies, promotional activities, compiling and distributing financial and statistical information, writing reports, organising events, monitoring performance and managing campaigns on social media.

What would you say was your biggest achievement over the course of your internship?

Learning about how to use my University degree in the real world.

“I had not had anyone else work for me who performed work so efficiently and to such a high standard. Her organisational skills are second to none and I could always count on her to take good initiative to keep client projects progressing” – Line Manager.

 

Student Engagement Assistant – University of Exeter

engagement

What were your main duties and responsibilities during the course of your internship?

The Accelerate Project has involved liaising with developers regarding bugs and developments, organising operational group meetings where I provided project updates, developing training materials and training Super-Users in all Colleges, and running up staff and student focus groups. This work was undertaken alongside my other roles.

During the first six months of my contract I worked with Students as Change Agents, meeting with students running projects and writing case studies on them. I later formulated these into the SACA Annual 2014/15.

This was followed by five months with the Student Cases Office dealing with appeals and academic misconduct.

My final seven months were spent working within Enterprise, helping to organise the first ever Student Start-Up Awards, designing the new Think, Try, Do flyers and posters.

What would you say was your biggest achievement over the course of your internship?

Working on the Accelerate Project with minimal support and being rewarded via the aforementioned contract extensions.

What benefits did your internship bring to your employer?

It meant there was a central resource for Accelerate.

Marketing and PR Executive – Make it Marketing

Marketing

What were your main roles and responsibilities during the course of your internship?

One of my main roles involved writing blogs for other companies, and adapting the style of the post to suit their target audience.  Clients included: camper van hire, casino rental hire, and estate agents. I was also involved with designing leaflets for local restaurants and contacting hotels and B&Bs to see if they would give the leaflets to their customers.

Whilst working for Make it Marketing I used a variety of software including: Canva, Pixabay, SproutSocial, SurveyMonkey, MailChimp, Word Press, Modx, Asana, Eventbrite, Skiddle, and Paperless Post.
I also created content plans for clients, scheduled social media posts, and wrote blogs for the company.

What would you say was your biggest achievement over the course of your internship?

Learning to use lots of different online platforms to carry out efficient administration and promotion for various clients.

What benefits did your internship bring to your employer?

I wrote lots of blog content which improved the quality of the business’ website and its clients.

eXepert Administrator – University of Exeter Employment Services

man-people-space-desk

What were your main duties and responsibilities during the course of your internship?

My main roles and responsibilities during the course of the internship were very much administratively based. My fundamental responsibility was to provide administrative support for a scheme which offers students and recent graduates the opportunity to contact alumni for careers advice, although I was also encouraged to widen the scheme and ensure that it was constantly improving. In my second year of the internship, I widened my responsibilities further to help more with the Career Mentoring Scheme and did some admin and event organisation within this.

What would you say was your biggest achievement over the course of your internship?

The biggest achievement over the course of my internship was helping to plan and coordinate the first ‘meet your mentor’ event. I had never undertaken a project like this before and it was a really exciting new challenge. Coordinating the different aspects of the event and ensuring everything ran smoothly ensured I learnt lots very quickly, and I would definitely like to pursue something similar to this in my future career.

What benefits did your internship bring to your employer?

I ran a scheme called eXepert, which matched students and alumni up in short term mentoring relationships. I worked solely on this scheme supporting students from the application stage to the feedback stage. The benefit this had to my employer was an increased awareness of careers advice for students, as well as maintaining important relationships with alumni.

Did you encounter any problems during the course of your internship and if so, how did you overcome them?

No problems! I always felt really well supported throughout the internship. The biggest challenge I encountered was my line manager leaving just a few weeks into my role and therefore not having someone there to ask questions to as I was settling into the role. The wider team were really supportive, however, and I was able to settle into the role through the use of intuition and resources supplied by my predecessor.

Marketing Intern – Twisted Halo Drinks

drink

What were your main duties and responsibilities during the course of your internship?

From the day I started I was took on responsibility within the team and was given ownership of my own projects. I set up a brand ambassador programme for the company, and began recruitment and promotion of the scheme on social media. While doing this, I also reached out and contacted many smaller scale bloggers, and ordinary people who would be engaged in sampling the drink and sharing with their friends. I was in contact with many businesses regarding collaborations for competitions, pop ups and event ideas. In addition, there were many ad-hoc duties around the office: organising couriers, creating photo and video content, serving the drink at events, managing stock logistics and researching data for use on infographics.

What would you say was your biggest achievement over the course of your internship?

My biggest achievement from the internship was learning that this is definitely the industry and company I am passionate about, and would love to go into after University. I now know I enjoy the dynamic start-up environment, working with a group of people I have similar interests with, and brand management within the health product sector. As a result of my work during the time at the company, I have been offered a part-time job, working remotely for the company while I am at University.

What benefits did your internship bring to your employer?

As a result of my internship, I have increased brand awareness and following through social media engagement from those I have contacted, as well as creating photograph and video content for our social media channels. Also from the contacts I made, as a result we will be present at London Fashion Week and upcoming Influencer Events. Furthermore, a recent investor to the company has commented on the brand ambassador scheme, and how crucial it will be in the future growth of the business.