Category Archives: Human Resources, Recruitment and Training

3CUBED Search – Executive Search Consultant

What were your main roles and responsibilities during the course of your internship?

  • Headhunting
  • Interviewing and pairing the right people, personalities and skills sets to fantastic job opportunities across the globe
  • Screening candidates and drawing up shortlists of candidates for clients to interview
  • Organising interviews both phone and face to face
  • Helping applicants to prepare for interviews
  • Building relationships and rapport with clients and candidates.
  • Negotiating offers and contracts

What would you say was your biggest achievement over the course of your internship?

I have had to teach myself a lot of about backend development, full stack development and the programming languages associated with Senior Engineers. Having not come from a technical/comp sci background I would have never learnt this in a classroom. In addition, I have learnt how to evaluate the skill level and quality of experience of a person through just an initial phone conversation.

What benefits did your internship bring to your employer?

My internship lighted the workload of the rest of my colleagues and I brought in a new pool of very talented Senior Engineers & Backend Developers in the UK and US. I also have a few candidates in their final stages of receiving offers which would increase my company’s profit.

Student Researcher – Training Tutors to Teach Distributed and Emergent Forms of Leadership – University of Exeter

What were your main roles and responsibilities during the course of your internship?

  • Conducted literature searches using agreed key words and search strategies.
  • Contributed to a review of the literature on group work and leadership of student groups in higher education.
  • Designed survey instruments.
  • Field work conducting interviews with a wide range of students and some members of staff using surveys.
  • Contributed to writing a report on the review of literature and analysis of group work data from questionnaires and focus groups.

What would you say was your biggest achievement over the course of your internship?

Managing the internship successfully whilst also maintaining focus on my studies.

What benefits did your internship bring to your employer?

Started and completed work and tasks that my line manager does not always have time for in his work day. He now has a basis to continue from.

What skills were you able to develop through the internship?

Problem solving, time and workload management, research

What attributes were you able to develop through the internship?

Initiative, independence, professionalism

 

Student Researcher – University of Exeter Education Incubator

What were your main roles and responsibilities during the course of your internship?

  • Offering administrative support to three Chinese fellows on MOOC course on contemporary Chinese culture
  • Planning and drafting a social media campaign
  • Proofreading and editing of English texts written by non-native speakers, and adapting these to an online context
  • Recruiting student and non-student volunteers for the trial version of the course

What would you say was your biggest achievement over the course of your internship?

The independent nature of the role meant that I was able to really strengthen my skills in taking the initiative and working autonomously and independently.

What benefits did your internship bring to your employer?

Administrative support, lightening my colleagues’ workload, and ensuring that all course content and materials were adapting and appropriate for an English-language audience.

What skills were you able to develop through the internship?

Communication, leadership, decision making

What attributes were you able to develop through the internship?

Initiative, perseverance, independence

Volunteering Assistant – Hospiscare

What were your main roles and responsibilities during the course of your internship?

My main task for the week was to develop a brief and recruitment plan for a new volunteer role to support the HR team. I had a meeting with the HR team members and identified some of their tasks that could be fulfilled by a volunteer. In addition, I identified a new volunteer role that would improve the recruitment process at Hospiscare; I decided that there is room for work in equality and diversity in Hospiscare, and that they needed stronger links between the HR and communications teams. Therefore, I created a volunteer role that would overlap between both areas. I created a recruiting strategy and produced some marketing materials for this, including posters and social media posts. I also did some patient-facing work, including helping out in day care and on the ward.

What would you say was your biggest achievement over the course of your internship?

I was initially very nervous about working in this environment, with people nearing the end of their lives and with bereaved families. However, I overcame this fear during my internship through patient-facing work.

What benefits did your internship bring to your employer?

I took some of the workload off the volunteering manager who deals with Hospiscare’s 1000 volunteers. Also, I have created a plan which will lighten the workload of the HR team who told me that they are very busy and would love me to create a new volunteer role which would allow them to focus on more difficult tasks.

What skills were you able to develop through the internship?

Customer service, organisation, focus on goals and outcomes

What attributes were you able to develop through the internship?

Motivation, cultural awareness, creative thinking

Graduate Ambassador (Widening Participation and Direct Recruitment) – University of Exeter

The internship was invaluable in helping me to develop the skills required to secure a training contract to be a solicitor. I am now back in full time education completing an MA in Law and look forward to starting with the firm in 2020.

What were your main roles and responsibilities during the course of your internship?

As a Graduate Ambassador, I worked in both widening participation and direct recruitment. This involved delivering presentations for schools and colleges to inform students about their Higher Education options. I represented the University of Exeter at Information Fairs and UCAS Exhibitions, as well as helping with events on campus such as Open Days and Offer-Holder visit days.

What skills were you able to develop through the internship?

Leadership, strategic planning, IT

What attributes were you able to develop through the internship?

Commercial awareness, logical thinking, professionalism

Employability and Work Placements Support Officer – University of Exeter College of Life and Environmental Sciences

What were your main roles and responsibilities during the course of your internship?

I was planning, organising and arranging employability events which included inviting speakers, arranging logistics, promoting to students and hosting events. Aside from this, I was processing work placement paperwork for employability modules, writing the college student newsletter, meeting with academic colleagues to review and plan college employability provision, and training other team members on the work placement processes.

What would you say was your biggest achievement over the course of your internship?

I gained confidence in event management, administration, and the office environment.

What benefits did your internship bring to your employer?

The CLES employability team only consisted of myself and my line manager. I played a key role in organising events and processing work placements. Without my role, the team would have struggled to function.

What skills were you able to develop through the internship?

Negotiation, ability to work under pressure, networking

What attributes were you able to develop through the internship?

Commercial awareness, logical thinking, professionalism

HR Intern – Welstand Contractors Ltd

What were your main roles and responsibilities during the course of your internship?

Payroll management, tax filings, VAT and VAT returns data base entries and maintenance, payslip distributions through emails and posts, communicate with clients and resolve any inquiries related to payroll

What would you say was your biggest achievement over the course of your internship?

I learnt regulations related to employment in terms of hiring, tax computations and filing and VAT returns. Payroll management was very interesting and I was quick at learning to adapt to new changes in my workplace – a very new experience working abroad.

What benefits did your internship bring to your employer?

I was able to learn quickly, the trainer felt comfortable to share his feedback openly and I was open to new learning which made it very easy for them to get work done from me in a short span of time.

What skills were you able to develop through the internship?

Persuasion, ability to work under pressure, IT

What attributes were you able to develop through the internship?

Logical thinking, creative thinking, professionalism

HR Administrator – Fugro GB Marine Ltd

What were your main roles and responsibilities during the course of your internship?

Uploading vacancies to our website, intranet, and job boards, organising the recruitment mailbox and ensure hiring managers receive all incoming applications, arranging interviews and tests, as well as inductions, by liaising with candidates and managers, receiving all right to work documentation, CV’s and new starter forms and filing these appropriately, drafting letters to employees and new starters for salary reviews, contractual changes and promotions, navigating and where required, updating, company processes for recruitment and resignations, coordinating leavers, including confirming any final payroll deductions and booking exit interviews, creating contracts for new starters and inputting contractual changes to our systems for current staff, handling rejections, offers, queries, and the day to day requests for the HR Department.

What would you say was your biggest achievement over the course of your internship?

I learnt a lot of information about the HR sector – developing skills in contracts, documentation and the importance of attention to detail in relation to this, and generally improved the formulation of processes and strategies to aid efficiency!

What benefits did your internship bring to your employer?

I have eased the pressures on a very busy HR department, allowing HR Advisors to actually complete their advisor work rather than administrative tasks. I have also noted necessary changes to previous procedures in admin, making processes more user friendly and less time-consuming.

What skills were you able to develop through the internship?

Communication, organisation, focus on goals and outcomes

What attributes were you able to develop through the internship?

Commercial awareness, motivation, personal awareness

eXepert Administrator – University of Exeter Employment Services, Exeter

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What were your main duties and responsibilities during the course of your internship?

As the sole administrator for the eXepert scheme I was responsible for ensuring all student applications were processed and the information was inputted into the relevant databases. I then conducted searches to find suitable alumni for each student. When students then selected the alumni they wished to speak to, I facilitated communication between them.
I was also responsible for marketing the scheme, and I did this in a number of ways. From posting a small descriptive piece in the ‘What’s on’ newsletter, to sending emails to students informing them of the scheme.

What would you say was your biggest achievement over the course of your internship?

I enjoyed many aspects of my role and the responsibilities that came with it. It was certainly rewarding helping a vast number of students. I feel my biggest achievement was definitely beating the targets that had been set for the number of applications to the scheme. I was also pleased with how much I learnt about excel. I have definitely acquired skills I will use in future employment, such as excel skills and becoming comfortable speaking to alumni.

What benefits did your internship bring to your employer?

I was able to look after the eXepert scheme myself, which allowed my supervisor and manager to focus on other projects. I also improved the spreadsheets used for the scheme which will make it easier to process applications in the future, saving time and resources. I also increased the volume of applications processed in the same period of time, this shows that I have increased the efficiency of the process.

Employment Services Administration Assistant – University of Exeter, Exeter

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What were your main duties and responsibilities during the course of your internship?

Latterly my main role was to oversee and organise follow up for the Employment services team, and deal with any queries that revolved around this. Previous to this I also helped with returning signed contracts, advertising new GBP placements on external University sites, finance and help with careers fairs.

What would you say was your biggest achievement over the course of your internship?

My biggest achievement was likely the ability to run my student workload alongside my Employment Services work. This particularly helped hone my time management skills. Furthermore, the way in which the role was situated ‘within’ the university helped me to better understand the different degrees of professionalism necessary for work within and outside of the job.

What benefits did your internship bring to your employer?

The way in which I came to be solely responsible for the follow up process meant that I had full ownership for it which meant I was usually aware of any ‘exceptions’ or predicaments that arose. In this way the follow up process was largely taken away from my employer’s remit and I hope they felt able to trust me with the process as it was ‘my baby’ to that extent. This lessened the workload of my employer and, I believe, increased the efficiency of which it was done. Furthermore, this ownership meant that I felt able to build more of a relationship between myself and the interns, and could be colloquial in my approach and relationship with them, which I think got better results when asking for feedback.

Did you encounter any problems during the course of your internship and if so, how did you overcome them?

Occasionally there would be slight delay in communication between updates (such as extensions and resignations) and my emailing. However, this was solved by making a structured approach to follow up, such that I would create lists on Mondays and send out emails on Thursdays, which generally gave a ‘buffer’ for unexpected changes.