What happens after the Guarantee Deadline?

The Accommodation Guarantee Deadline ended at 11:59pm last night on 31 July and students who apply from today onwards are not guaranteed University of Exeter accommodation. To find out more about what this means for you, please see below:

Submitted an application for accommodation before 31 July?
Please read the information below based on the type of student you are for 2017/18:

    • New Undergraduate student entering their first year with an Unconditional Firm offer:
      If you have an unconditional academic offer from the University – i.e. you have all your results and had your place confirmed, please note that you should receive an offer of accommodation by Tuesday 15 August. If you have not received notification by this date, then please do not hesitate to contact us and we will look into it for you.
    • New Undergraduate student entering their first year with a Conditional Firm offer:
      If you have a conditional academic offer from the University – i.e. you are waiting for exam results, please note that your application will be processed once the academic place is confirmed (i.e. after results are published). You are guaranteed a place in our accommodation and we will let you know exactly what accommodation we can offer you from Monday 21 August onwards and you should receive your offer before Wednesday 30 August.
    • New International Postgraduate/PhD student
      Your application will now be processed and we will let you know what accommodation we can offer to you by Friday 11 August 2017.

Applied from 1 August onwards
Applying after the guarantee deadline (31 July) means that we will consider your application and advise you if we can offer you accommodation. Remember that applications from 1 August are dealt with in date order of receipt. We have created a webpage for students in this situation which will keep you up to date on what to do and when. It will also provide information on how to begin a search for private accommodation in the city as we may not be able to offer students applying after the guarantee deadline University accommodation.

Accepted an offer and paid a deposit recently.
If you have recently accepted an offer of accommodation in University residences (not one of our nominated properties) and paid a deposit since Friday, there may be a delay in you receiving your Contract Formation eMail due to techincal issues. If your booking is shown as ‘Accepted – Awaiting deposit’, then we will continue to hold your room even if the Contract Formation email is not sent to you before the expiry date of your offer.  Please only contact us if you have not received your Contract Formation email by Friday 11 August.

Already confirmed your accommodation with us?
If you have already accepted your accommodation offer and paid your deposit you will get and email from us this week telling you what you should do next and how you can complete your online eInduction and book your arrival slot. The induction needs to be completed before you can book an arrival slot. The induction will provide you with information about your arrival, your accommodation and the university.

Arrivals Weekend takes place across 15-17 September and by booking an arrival slot means that we will be expecting you and will be able to welcome you to your new home. We need to make sure that each student has enough time to unload their belongings, so if you’re coming by car, book an arrival slot and you’ll have 20 minutes to unload at your residence. After unloading, you can move your vehicle to somewhere else on campus where you can leave it for longer.

Look out for the email telling you that you can log on and use the system to read the induction and book an arrival slot so that you can have your choice of arrival day and time.

Please refer to our ‘how to videos’ below for information on accepting your offer, completing the online eInduction and booking your arrival slot:

This should answer your questions about your application but if you have any other questions about arriving to University, do get in touch by telephoning on 0300 555 0444 or emailing us at:

Accommodation Catherine

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