Accommodation Update

We are continuing to send out offers throughout the week to those students who have applied within our Accommodation Guarantee. If you applied by 31 July and your academic place has been confirmed, you will receive an offer by 5:00pm on Friday 24 August.

Off-campus or on-campus accommodation
We have been sending offers out for some students to our off campus residences and every year, despite us trying to quash rumours, there is still a belief that all of our accommodation is located on campus. This is not the case at all. It is only our catered accommodation which is entirely located on campus, and our catered residences are all within a 15 minute walk to the centre of the Streatham Campus (The Forum). 60% of our self-catered accommodation is located on campus and 40% is located off campus, with a maximum distance of up to 35 minutes walk. The approximate walking distances from our self-catered residences to the centre of the Streatham Campus (The Forum) range between 5-35 minutes.

In all of our residences, including our nominated residences, the Residence Life Team offer support to residents, whilst our Estate Patrol Team are available 24 hours a day; 7 days a week as a point of contact for students should an emergency occur.

What our guarantee means
For those students who applied within our Accommodation Guarantee, you will be offered a bed space within one of our residences – which might be in one of our nominated residences. We would like to clarify that we are unable to guarantee one of your ‘top preferences’ or that you will be guaranteed a room ‘on campus’. Our Accommodation Guarantee is a guarantee of a bedspace in accommodation which is owned, managed or approved by the University.

You are able to track your application to see the state of your application. If it is still showing as ‘submitted’ then please rest assured that if you applied within the guarantee, you will receive an offer by Friday. More information on how we allocate rooms can be found in our room allocation procedure.

Booking an arrival slot and completing your online eInduction
If you have accepted an offer of accommodation and paid your deposit, please note that we have taken our arrivals and eInduction system OFFLINE. This is due to the amount of offers being sent, as we do not want to overload the system! This system will be up and running again next week and you will be notified by email and/or via this blog as to when you can book your arrival time.

Discussing your accommodation offer
If you wish to discuss the offer which has been made to you, please contact us on 0300 555 0444, email us at: or contact us via our Facebook page. We are available between 8:30am-6:00pm throughout this week. Please note that our call volumes are normally higher around 12:00pm-2:30pm, so ideally contacting us outside of these times would be useful.

If you are allocated to a nominated residence and wish to seek advice about an arrival with them directly, please contact your residence reception (choose the tab for ‘other’) in order to speak to them about this.

Accommodation Catherine

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