What were your main duties and responsibilities during the course of your internship?

My role consistent of carrying out administrative work and providing customer service to those using or seeking to use Career Zone services. This involved answering emails, phone calls and enquiries from the public. I offered the first stages of support to any student or graduate of the University of Exeter in relation to their career path.

What would you say was your biggest achievement over the course of your internship?

I have developed excellent customer service skills which will be invaluable to any employer. Additionally, the knowledge and advice I am picking up from working within the careers service will benefit me greatly after graduation.

“Laura has been a real asset to the team. She is bright, enthusiastic, extremely confident and very capable of doing a great job. She is integral to our service, offers excellent customer service and provides feedback that is useful and enhances what we offer. Laura is very employable and will go far. We are really lucky to be working with her this year and hope this experience will help her towards her future career” – Line Manager