eXepert Administrator – University of Exeter Employment Services, Exeter


What were your main duties and responsibilities during the course of your internship?

As the sole administrator for the eXepert scheme I was responsible for ensuring all student applications were processed and the information was inputted into the relevant databases. I then conducted searches to find suitable alumni for each student. When students then selected the alumni they wished to speak to, I facilitated communication between them.
I was also responsible for marketing the scheme, and I did this in a number of ways. From posting a small descriptive piece in the ‘What’s on’ newsletter, to sending emails to students informing them of the scheme.

What would you say was your biggest achievement over the course of your internship?

I enjoyed many aspects of my role and the responsibilities that came with it. It was certainly rewarding helping a vast number of students. I feel my biggest achievement was definitely beating the targets that had been set for the number of applications to the scheme. I was also pleased with how much I learnt about excel. I have definitely acquired skills I will use in future employment, such as excel skills and becoming comfortable speaking to alumni.

What benefits did your internship bring to your employer?

I was able to look after the eXepert scheme myself, which allowed my supervisor and manager to focus on other projects. I also improved the spreadsheets used for the scheme which will make it easier to process applications in the future, saving time and resources. I also increased the volume of applications processed in the same period of time, this shows that I have increased the efficiency of the process.