Junior Mental Health Support Worker – South Somerset Mind


What were your main duties and responsibilities during the course of your internship?

My main responsibilities were to develop and deliver mental health well-being workshops across Somerset. This involved teaching service users about different aspects of mental health and providing them with various coping strategies. Within this role I also gave 1-2-1 well-being checks, carried out risk assessments, and provided telephone support and signposting to other agencies. The remainder of my time was spent on data entry: updating notes on services users and compiling data for reports. Additional roles included  designing my own session plan using research from third generation therapies, and creating and teaching mental health lessons in a local secondary school.

What would you say was your biggest achievement over the course of your internship?

The experience was totally eye opening, I learnt more than I could ever have imagined! It was brilliant to be able to put my Psychology degree into practice and begin to understand the realities of mental health.

What benefits did your internship bring to your employer?

I brought fresh knowledge and ideas to the team, which were utilised. I also lightened my colleagues’ workloads and saved company expenditure.

Did you encounter any problems during the course of your internship and if so, how did you overcome them?

Initially I did not have enough work to keep me busy. I promptly spoke to my line manager and she was able to give me more responsibilities and encouraged me to independently take my ideas forward by designing a new session plan for the well-being groups.

“It was very useful to have Kate. She did a great job and we have now offered her a full role” – CEO, South Somerset Mind.