Common issues with e-resources

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Below are a few quick solutions to common issues with e-resources. If they do not relate to your particular problem then you can always check the FAQs page

  • Access the resource via the library catalogue. ┬áThis should give you the details of all the resources which will be accessible to you and provide you with the authentication you need to access them.
  • Are you are getting an error message? You might try accessing the resource in another browser. If you are able to access the resource via another browser then the problem should be resolvable by adjusting your original browser settings or clearing your cookies.
  • Check the e-resources blog to see any known issues. If we are aware of the problem then we are working to fix it.

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