Access issues to e-resources

We apologise but there is a problem with access to some e-resources, our IT team is currently working to fix it.

While this issue is ongoing you may be able to get around the problem by the following methods.

OPTION 1

Find the resource via a web search and look for an option to login via the site.  This will usually be signed as something like ‘login via your institution’, ‘Shibboleth’ or ‘UK Federation’.  Then select ‘University of Exeter’ and login normally.

OPTION 2

Find the resource via the Library site.  If the link gives a ‘too many redirects’ or ‘502 bad gateway’ error then amend as follows.

Have a look at the link you are trying to access: if it has the bits in red and bold

0-dx.doi.org.lib.exeter.ac.uk/10.1017/CBO9780511729973.

Then remove these from the link so it looks like this  –

http://dx.doi.org/10.1017/CBO9780511729973

Once you have done this, go to the site and login as in option 1.

OPTION 3

Have a look at the link you are trying to access: if it has the bits in red and bold

0-dx.doi.org.lib.exeter.ac.uk/10.1017/CBO9780511729973.

Then remove these from the link so it looks like this  –

http://dx.doi.org/10.1017/CBO9780511729973

and it should work.

If you are off campus and having problems with this method, you need to go via the VPN and also remove the parts from the link as above.

If you need help please get in touch with us at: Email:

 

Phone:
+44 (0) 1392 723867

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