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IT Network Disruption at St Luke’s Library Sat 1st and Sat 8th March 2014

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Due to essential works on the St Luke’s campus there will be disruption to IT and phone services during two Saturdays in March. Before construction work can start on the South Cloisters development, two fibre cables linking St Luke’s to Streatham and St Luke’s to the RD&E need to be re-routed away from the new foundations. There is no ideal time to schedule this essential work however these two dates were considered the best in order to avoid maximum disruption. We apologise for any inconvenience this will cause.

The works are planned from 6am to 6pm on:

  • Saturday 1st March
  • Saturday 8th March

 

Saturday 1st March

No IT network services will be available at St Luke’s Library. This means no internet data services or IP telephone service. The phone service will divert to the external public network.

St Luke’s Library will open as usual from 10am-6pm but there will be reduced services. Staff will be able to issue and return items and take fine payments (cash only) at the Enquiry Desk. The library catalogue will be unavailable but library staff can still offer help and advice so please don’t hesitate to ask. The PC Cluster and 24/7 Study Space will remain open but there will be no internet. Swipe card access and heating will continue to work as normal.

Saturday 8th March

Although work will be taking place on this day, St Luke’s Library will be unaffected and will open as usual from 10am-6pm with our full range of services available. The PC Cluster and 24/7 Study Space will also be open as usual. However, be aware that IT services generally will be at risk throughout the day.

On both days Library staff will be available to provide help and support.

If you would like more information please contact library staff at St Luke’s:

Email: or telephone: 01392 724785

Don’t forget to check the Library Twitter page and the Library Blog for up-to-date information.

 

Coming Soon – Even More Study Spaces!

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We are pleased to announce that, in response to student requests, we are installing an additional 164 study spaces in the Forum Library.  This will bring the number of study seats in the Library to more than 1000, expanding to a massive 1300 during the exam revision periods!

We are conscious of the need to minimise disruption during term, so work is underway now to prepare areas of the Library for the new study spaces.  Some temporary desks will be in place shortly, with installation of the permanent furniture planned for mid-October.  We are grateful for your patience while work is ongoing.

We’ll let you know as soon as possible when the new study spaces are in place and we’ll also update you about the new locations of any items we move.

Library Quality Survey 2012 – Results Available

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917 students and staff completed Exeter’s Library Quality Survey during November 2012.

The Library would like to extend its sincere thanks to all those who took part in this very important survey, and especially to those who took the time to leave some very detailed and useful comments for us to ponder over.

Your views really are very important to us, and we try hard to respond to requests and suggestions whenever we can.  This survey has given us an opportunity to understand, in depth, how our customers feel about the quality of the services we offer, and an opportunity for us to understand where we need to channel our efforts and resources to best meet their needs.

Through the Survey we have been able to identify:

What do you want most?

The ‘Top 5’ areas you consider most important are, in descending order:

  1. L5         The main texts and readings I need for my work.
  2. IC1       Making electronic resources accessible from my home or office.
  3. IC8       Print and/or electronic journal collections I require for my work.
  4. L2         Ease of use of electronic resources.
  5. IC4       The electronic information resources I need.

We’ve listened, and here are just some of the things we’re doing:

  • More Core Texts:
    • New £350k annual investment to greatly enhance core teaching collections, including an additional 7000+ e-books, 1100+ print books and 5 large online databases – so far!
  • Student-Friendly Loan Rules:
    • Revised loan period and fines policies for Express Collections and DVD collections, making them more student-friendly.  Express Collections will also be enhanced with more copies of core texts shortly.
  • Student-led Purchasing Policies:
    • ‘I want one of these!’ book suggestion scheme, and College-based ‘Library Champions’ (we’ve purchased everything recommended).
  • New Digitised Reading Lists:
    • New Digitised Reading Lists service direct into ELE modules, providing ‘one-stop-shop’ access to resources
  • More Study Space:
    • Your Forum Library now provides 750 seats (up from the original 400), rising to 1000 at peak exam time. This includes 90 silent study seats, 150 quiet study/individual study seats, 115 computers, 4 assistive study rooms, a new library courtyard, large comfy social learning spaces and 150 additional seasonal seats during exam times. All this adjacent to the full Forum facilities including the Student Service Centre, seminar rooms and cafe.
    • The phenomenal popularity of the Forum Library means that, even though there are now about twice as many study seats available than ever before, space remains at a premium at busy times.  In response, we will be adding even more seats shortly!
    • Opened in September 2012, the new Amory Study Centre offers a mix of quiet, group and silent study spaces, which together with the Sanctuary provides an additional 432 study spaces for Streatham Campus.
    • £10 million investment in the Exchange at Tremough has extended library and learning spaces with extended 24/7 opening.

Quiet Study Area in the Amory Study Centre

For a more in-depth look at survey results please see our webpages.

The Library Survey has Closed

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Sorry to say that the Library Quality Survey has now closed. Thank you very much to everyone who took part. We’ll announce the winner of the prize draw for the iPad shortly – watch this space! The Library will look closely at the results of the survey and act on any recommendations you have put forward. Look out for our ‘You Said / We Did’ campaign during the next few weeks.

Don’t forget, that we always appreciate your comments – positive or negative! – at any time. There are the Comments Cards you can complete or you can email us at or just let a member of library staff know. We are always happy to hear from you.

Comments cards like these can be found in all our Libraries; please take the time to let us know your views.

Again, thanks so much to everyone who completed the survey. Your views and opinions do matter!

Bound 2B Brilliant Raced for Life!

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On a hot and sunny Sunday on the 22 July, Bound 2B Brilliant – a team of staff from the University of Exeter Library – took part in the Race for Life for Cancer Research UK. The venue for the event – Westpoint – was a sea of pink as thousands of women took part in the event. The Library team (pictured below) consisted of Ros Jennings, Catherine Weedon, Rae Ahmed, Jess Gardner, Maria Koutsoumanis, Carolyn Asher and Maggie Martin.  Rae said ‘it was a brilliant event, great sunshine, great team and great atmosphere … really enjoyed it!’

 

Bound 2B Brilliant would like to say a huge thank you to everyone for all their support, encouragement and donations. You all made the day extra special.  We’d like to say a special thank you to our honorary team mate Simon Foote, who didn’t get to run but helped us every step to get there! Thank you! You can still donate to the team if you would like to at: http://raceforlifesponsorme.org/bound-2b-brilliant or sponsor the Team by texting XORQ60 £1 or more to 70070.

 

The Bound 2B Brilliant Team 2012

Advance Warning: Forum Library Lift Out of Action

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The Forum Library lift is going to be out of action between 12pm on Monday 23 July and approximately 8am on Tuesday 24th July for routine maintenance.

 

This is so the flooring can be replaced. There is likely to be some unpleasant fumes from the adhesive hence the reason for closing the lift!

 

If you need assistance to access the Library or the resources please do not hesitate to ask library staff or give us a ring on 01392 263873 and we will gladly help.

 

Apologies for any inconvenience caused by this maintenance.

Library Team Racing for Life!

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Some of the library staff will be putting on their running shoes and racing for life in July, and in the process, raising money for Cancer Research UK.  The team members are Kate Weedon, Jess Gardner, Maggie Martin, Ros Jennings, Carolyn Asher, Maria Koutsoumanis and Rae Ahmed, and they come under the collective name, ‘Bound 2B Brilliant’.

The team members have come together to raise money for Cancer Research UK, and to play a vital part in helping save lives. Events like Race for Life are vital in funding Cancer Research UK’s life-saving work into preventing, diagnosing and treating cancer.

The plucky team members will be racing for life at Westpoint (near Exeter) on July 22, 2012 at 11am. Why not go along and cheer them on. You can also sponsor the team at http://www.raceforlifesponsorme.org/bound-2b-brilliant. In doing so, you can play your part in beating cancer.

Also, look out for fundraising events! There’s bound to be something to tickle your fancy. There will be coffee and cakes at Main Library Information Central, 24 April 2012, 10am -11am, more cakes on sale at Amory on 14 May, 12pm – 2pm, a sponsored swim (to wear off the cakes) and much more! For more information contact Rae Ahmed (email

Good luck Bound 2B Brilliant!