Tag Archives: self-service

Think Recall! Your guide to summer borrowing

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The end of term is fast approaching! If you’re taking off for the Summer then from all of us at the Library, have a great time and enjoy the break! But don’t forget our Libraries will be open every day throughout the summer and that our loan rules continue to apply as normal throughout the vacation period.

What does this mean for you?

This means for the many students and staff who arrive or choose to stay in Exeter during holiday periods we are here and open to provide support, study space and the resources you need. If you are going away from Exeter you are welcome to take books with you (although we advise against taking Library resources abroad) but do keep in mind that you will be responsible for renewing any items you borrow regularly throughout the vacation. You can do this online by logging in to your Library record.  Please remember also that books can still be recalled by other library users.

How do recalls work? 

If a book on loan to you is requested by another Library user, you will get an email informing you of this and providing a new date by which to return it. So it is important you check your email regularly if you are borrowing stock during the holidays. Recalled books cannot be renewed and may be due earlier than the original due date. With normal loan books, you should get a week within which to return the item. This should be sufficient time to return the items by UK post if necessary and you are welcome to do this.

Our recall policy exists to ensure fair access to our stock for all library users, so don’t forget if the books you need are on loan you can recall them at any time of year. Learn more about how to place reservations here.

As always if you need help, or have any questions about managing your library record do please get in touch: 

Don't forget to return any books you won't be using before you leave Exeter

Make your summer stress free by returning any books you won’t be using before you leave Exeter

5 Top tips for stress-free borrowing during the Summer:

  • Go electronic: our digital collection now exceed our print holdings: you can access over 100 research databases, more than 30,000 electronic journals and many thousands of e-books via the electronic library. All our electronic resources are available off campus, and with e-books there’s no need to worry about recalls or overdues. So check the e-library first and don’t take hard copies away with you this summer unless you really need to.
  • Return any books you don’t need before you leave Exeter. Please don’t leave Library resources locked up in your room or office over the summer, it isn’t fair to take them out of circulation if you’re not using them either and they could get recalled by other borrowers.
  • If you do take our books away with you, be sure to renew them regularly (every 4 weeks for Normal Loans). Express Collections items continue to issue for 24 hours at a time and it is inadvisable to take these away from Exeter.
  • Think Recall! Any item you borrow can be recalled by another user so please check your email regularly and be prepared to return items by post if necessary.
  • Keep in touch! If you have any questions about recalls, renewals or anything else, please get in touch as soon as possible. We’re available to help 7 days a week throughout the vacation period.

Know how to request books from Penryn?

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To request books located at Penryn Campus Library, you need to do the following:

  • Find the item on the library catalogue

Penryn item

  • Click on the link “View record details on Penryn Campus Library catalogue” – this will connect to the Voyager catalogue for Penryn
  • Click on the link on the right hand side “Request for Streatham user”
  • Log in using your IT username and password
  • At the bottom of the page giving details of the book, press the “Submit Request” button
  • You will receive an email to say your request has been successful

Penryn catalogue 2

  • A message will appear on the screen if it is not possible to borrow the item. This will appear for reference books, DVDs and journals which are not borrowable from Penryn.
  • Once the book has arrived here, you will be notified by email. Please pick this up from the library desk on Level 0

 

 

Know how to renew your books online?

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1.  Access your record by clicking on the Patron Record button via the library catalogue: http://lib.exeter.ac.uk/search~S6 and logging in with your University username and password.

 

2.  Shows ‘Items checked out’ page when you first login, where you can view materials you have checked out.

3.  Select materials to renew by selecting the boxes in the RENEW column on the left-hand side and clicking ‘Renew Selected.’     To renew all the items on your record, click the ‘Renew All’ button.

4.  Click Yes to renew the selected items.

 

Check the STATUS column for information on your renewal:

If you cannot renew items, a message will appear on the screen.

If you are successful, a new due date will appear in the STATUS column.

Tips for new students

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Welcome to all our new students! We hope you’ve been enjoying Freshers’ week.

LIBRARY sign hanging

Here are a few tips to help you on your way as you start getting to grips with your reading lists and with our extensive range of Library resources.

Start using e-books and journals!

  • The Library is so much more than the print resources you’ll find on our shelves. We also have a wide range of online books and journals and the beauty of these is that you can access from anywhere you have an internet connection.
    • The Library Catalogue is the best route through which to access our e-resources.
    • Search results will show whenever a title is available electronically:

Example search results

    • From the above view you just need to click on the title of the resource to view the full record and then click on the appropriate link to access the resource.
    • Login with usual Exeter username and password and now you’re ready to read!

 

Get to grips with our self-service systems

We understand that you need to study in a flexible way, and we’re here to support that. This is why the Forum Library is accessible 24 hours a day: Library staff are available 08.00 – 20.00 on weekdays and 10.00 – 18.00 at the weekend but outside of these hours registered staff and students can still swipe in using your Unicards (see our website for full details plus the opening hours of other Library sites). To get the most out of our 24/7 facilities you’ll need to be familiar with our self-service borrow and return facilities. They’re easy to use and all located near the main Library entrance on Forum Level 0 – do check them out and then you can start checking out books, whenever you need them!

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Borrowing machine in the Forum Library

Manage your borrowing online 

Did you know you can always keep track of which titles you have checked out and when they are due back by simply logging in to your Library record online, either through the Library Catalogue or via the Library tab on MyExeter. You can also make renewals this way:

    • Once you’ve logged in you’ll see a list of the items you have on loan, together with the date they’re due for return. You can choose to sort by due date, to see which items need to be returned or renewed soonest.
    • To renew all of your items, click Renew All.
    • If you only want to renew some of them, tick the boxes by the titles you want to renew and click Renew Selected.
    • You’ll be asked to confirm you wish to renew these items. Click Yes to complete the process.
    • The Status column should now clearly state ‘renewed’ and show the new due date. If any items cannot be renewed, a message will appear to warn you of this and the status column will show the reason why.
    • Please note that you can’t renew your items online if they are more than 7 days overdue (7 hours for Express Collections items), or if you have unpaid fines of over £10. In these situations you’ll need to contact the Library in order to renew.

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We wish you all fruitful reading and researching!