If you’ve just started a course at Exeter this year then congratulations and welcome aboard! If you’re a returning student then welcome back! We hope you’ll be using our Libraries and Library study spaces lots over the coming year. Find out more about the different libraries and study spaces we have available on our website: whether it’s the Forum Library, Research Commons, St Luke’s Library, The Amory Study Centre or The Sanctuary we’ve got spaces and resources to suit your differing study needs throughout the coming year. Library staff are available 7 days a week: we’re always happy to help and we’re keen to help you get the most out of your study experience at Exeter so – however large or small your question – never be afraid to ask us.
Here’s a short guide to the different ways you get help from us:
Our main reception desks are located in the Forum Library entrance next to the Forum Street, and by the entrances in our site Libraries, Research Commons and St Luke’s. During staffed hours (08.00 – 20.00 Monday – Friday and 10.00 – 18.00 at the weekend) there will always a member of staff here who can either answer your questions or put you in touch with the person who can.
Information Central is located on level -1 of the Forum Library. A number of Library staff are based here and available to help Monday – Friday 09.00 – 17.00. You’ll find the help desk immediately on the left as you step through the door. Come in and see us!
Meet our Rovers
Can’t find the classmark you need? Not sure how to use the issue machines? Don’t worry, Library staff are on hand! Library Customer Services are an active team working out and about – or, as we call it, “roving” – on the Library floors where you need us most. We wear a white or navy blue uniform and colourful lanyards so we are easy to identify. We can help you search the catalogue, access your library record or deal with a number e-resource queries on the spot, so there’s no need to queue at the desk. Any member of the team will be happy to help so if you see us let us know how you’re doing, and how we can help.
Email or Phone
You don’t need to come into the building to get help. Why not send us an email: . We check and respond to messages 7 days a week, so don’t hesitate to drop us a line or, if you’d prefer, give us a call on +44 (0) 1392 723867.
Keep in Touch!
Keep up with latest Library news and developments by following this blog throughout the coming year. Or why not follow us on Twitter, or like us on Facebook? We use social media to share tips, facts, breaking news, fun quotes and competitions, and most importantly to make it easy for you to get in touch, so do speak up if there’s something you’d like to share. Or if you’d prefer to put pen to paper there are comments boxes located around our Library spaces. Questions, comments, suggestions and feedback good or bad we’re always keen to hear your thoughts on how we can improve our service, so do keep in touch.
See you soon, in one of our Library spaces!