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Last year a study was undertaken that showed a link between Library usage and higher degree results, so if you’re beginning or continuing a course later this month why not get in the Library habit right from the start? If you are new to the University of Exeter getting to grips with our three Libraries needn’t be a daunting experience. Here’s a short guide to the variety of ways you can get help from us.
Library Customer Services are the frontline team, responsible for: answering queries or referring you on for more specialist support, helping you find the resources you need and maintaining the Library spaces. We’re here to help you 7 days a week. There are a number of ways you can get in touch with us:
1). Enquiry Desks
Our main enquiry desks are located in the Forum Library entrance next to the Forum Street, and by the entrances in our site Libraries, Research Commons and St Luke’s. During staffed hours there will always a member of staff here who can answer your questions or put you in touch with the person who can.
2). Information Central
Information Central is located on level -1 of the Forum Library. A number of Library staff are based here and available to help Monday – Friday 09.00 – 17.00. You’ll find the help desk immediately on the right as you step through the door. Come in and see us!
3). Meet our Rovers
Can’t find the classmark you need? Library staff are on hand! Library Customer Services are an active team working out and about on the Library floors where you need us most. We wear a white or navy blue uniform and colourful lanyards so we are easy to identify. Equipped with iPads, we can help you search the catalogue, access your library record or deal with a number e-resource queries on the spot. Please ask, we’re always happy to help!
4). Email or Phone
You don’t need to come into the building to get help. Why not send us an email: . We check and respond to messages 7 days a week, so don’t hesitate to drop us a line or, if you’d prefer, give us a call on +44 (0) 1392 723867.
5). Website and Information kiosks
The answers to many common queries, such as how many items can I borrow can all be found on our website. Guidance is also available via the touchscreen Library Information Kiosk located in the Forum Library lounge.
6). Keep in Touch!
Keep up with latest Library news and developments throughout the coming year. Why not follow us on Twitter, like us on Facebook or set up an RSS feed to get updates from this blog? Or if you’d prefer to put pen to paper there are comments boxes located around our Library spaces. Questions, comments, suggestions and feedback good or bad we’re always keen to hear your thoughts on how we can improve our service, so do keep in touch.
So for everyone gearing up to start or return to University this month, good luck with your packing. Library staff can’t can’ t cram any more in your suitcases for you but there are a huge number of ways we can assist both in person and via phone, email and the web. Just Ask!
We have a grant from the Wellcome Trust to pay for the costs of publishing papers arising from research funded by the Wellcome Trust on Open Access. If you have paid to publish Wellcome research on Open Access recently, or plan to, please let us know as we may be able either to fund or reimburse these costs.
We also have a subscription to BioMed Central (covering full costs of publication) and a smaller amount of money to cover the costs of publishing in other journals. The funds currently available are under review and we hope they will be increased in future to help a wider range of researchers to comply with funder policies.
If you have any Open Access queries at all, please get in touch with , the Open Access Manager, or contact .
On a hot and sunny Sunday on the 22 July, Bound 2B Brilliant – a team of staff from the University of Exeter Library – took part in the Race for Life for Cancer Research UK. The venue for the event – Westpoint – was a sea of pink as thousands of women took part in the event. The Library team (pictured below) consisted of Ros Jennings, Catherine Weedon, Rae Ahmed, Jess Gardner, Maria Koutsoumanis, Carolyn Asher and Maggie Martin. Rae said ‘it was a brilliant event, great sunshine, great team and great atmosphere … really enjoyed it!’
Bound 2B Brilliant would like to say a huge thank you to everyone for all their support, encouragement and donations. You all made the day extra special. We’d like to say a special thank you to our honorary team mate Simon Foote, who didn’t get to run but helped us every step to get there! Thank you! You can still donate to the team if you would like to at: http://raceforlifesponsorme.org/bound-2b-brilliant or sponsor the Team by texting XORQ60 £1 or more to 70070.
The Forum Library lift is going to be out of action between 12pm on Monday 23 July and approximately 8am on Tuesday 24th July for routine maintenance.
This is so the flooring can be replaced. There is likely to be some unpleasant fumes from the adhesive hence the reason for closing the lift!
If you need assistance to access the Library or the resources please do not hesitate to ask library staff or give us a ring on 01392 263873 and we will gladly help.
Apologies for any inconvenience caused by this maintenance.
Like human beings all libraries evolve, for us one important catalyst for such evolution has been the surge in provision Middle/Near East Studies in the UK in the past 20 years.
The Arab World Documentation Unit [AWDU], started out as an unassuming documentation unit in 1981 by the Centre for Arab Gulf Studies at the University of Exeter. The Political and Social situation in the Middle East eventually led to a greater and renewed interest in the subjects we offer. Then there was a merger of the Department of Arabic and Middle East Studies and the Centre for Arab Gulf Studies and these made their home in the new IAIS building in 1999. A further milestone came when in 2000, the expanding and reputable AWDU collection was incorporated into the University Library management structure with the appointment of staff with expertise in Arabic and technical issues, in line with the recommendations made by Lesley Forbes.
To the Present
Now, with the realisation of Forum Project, the paradigm shift and rationale of Student focus, the implications for student experience in terms of quality given the £9K fees – the AWDU more than ever must be a fully-fledged, evolving and living library that keeps apace with the changes and needs of today’s student.
AWDU is now moving to the Research Commons in the Old Library Building and this incorporation means greater accessibility, longer opening times with staff support, greater facilities and an expanding collection in an integrated Library environment.
Meanwhile the current space vacated by AWDU will become dedicated study areas.
