Feock Parish Looks to the Future: HAIRE ‘Thank You’ Day

The following is a write up of Feock Parish’s ‘Thank You’ community event in February, 2023, held at Trelissick Gardens and organised by the Feock HAIRE team as the research project nears its end in March. Read on to find out what’s next for HAIRE in Feock.

A gentle thrum of chatter fills the Barn at Trelissick, which is twinkling with fairly lights and winter sun streaming through the windows. More than sixty people – including volunteers who have been involved with the HAIRE project in various ways – have gathered to hear what Feock Parish Council’s HAIRE team have to say about the project as it reaches its completion and to share in a discussion on its effect on the community and its legacy. They are also here for an almost-spring walk through the gardens with the National Trust team at this special estate on their doorstep.

The HAIRE team was led by Cllr Keith Hambly-Staite on behalf of Feock Parish Council and included Bex Rawbone, the Project Co-Ordinator and Cathy Whitmore, Project Administrator together with numerous volunteers who supported them. They all agree that HAIRE has impacted people’s lives by enabling older people to be listened to, and by supporting and developing a community directory of activities and services, improving connection and participation across the parish. Bex Rawbone created activities and events with very limited money and resources throughout a challenging time. These have had the effect of helping to empower people and improve their wellbeing. One new service put in place as a result of Covid restrictions has become an innovation the community cannot do without in the world after the pandemic: a telephone helpline.

A significant outcome of the project was the way Feock Parish Council re-examined its role regarding community support. It has determined to use the evidence of the project to continue with the services developed during the project. Cathy’s role as the helpful voice on the end of the telephone can’t be underestimated; throughout lockdown, it was Cathy who coordinated shopping and prescription collection for residents unable to leave their homes, and later, when supporting those living alone, she was not only coordinating services but forging connections with lonely residents. Feedback has been overwhelmingly positive from both service users as well as providers:

“HAIRE activity has helped people socially…and given them a new lease of life.”

“You have all done a wonderful job making things happen and providing a lot of help for a lot of people.”

“From an NHS point of view we appreciated everything that the team did for our patients – collecting scripts; helping wellbeing.”

Cathy’s role will be made permanent after the pilot stage of Project HAIRE ends, as it’s been recognised that people do so much better when they have a listening ear. Having time to talk and listen is one of the most important learning outcomes for Feock. When reflecting on the HAIRE outcomes, the team say it has engaged a whole new way of thinking about supporting the community – a two-way community engagement link whereby access to local information and resources is made easier. A community directory has been made available on a new community wellbeing website, MyFeock, and activities are advertised in numerous ways, using both traditional posters, word of mouth, and social media.

“It has connected people who would otherwise have stayed at home, often by themselves.”

“Sense of belonging and participation”

“Made life more interesting!”

The HAIRE approach means that throughout the pilot phase, the team were attentive to community-level interests, which can change over time. Some innovations have a life-cycle that is shaped by a community’s lived experiences: it’s useful for a time, then it can evolve into something new. What HAIRE provided – and will continue to provide – is dialogue with communities and understanding so that changes can be made as and when they are appropriate. The continued involvement of local volunteers and community members is vital as HAIRE moves beyond its pilot stage. As one of the local NHS service providers made clear to the volunteers: “We could not do it without you.”

If you would like to know further information about Feock’s wellbeing opportunities, help to support their services and to know what’s happening in Feock Parish, contact:

Telephone: 01872 863 333 (Monday – Friday, 9.30-12 noon)

Email:

Facebook: MyFeock Wellbeing

Website: www.myfeock.co.uk

The Latest News from Poperinge

The following article, translated from the Dutch, appeared in the local publication, Stadskrant (“the City Newspaper”), in Poperinge, Belgium in February, 2022, informing local citizens of the work undertaken so far by Poperinge’s HAIRE team.

Poperinge is a partner in the HAIRE project, which stands for Healthy Ageing through Innovation in Rural Europe. The project aims to improve the wellbeing of seniors in Poperinge and its sub-municipalities, and to break through isolation and loneliness in the countryside. Numerous volunteers and professionals in healthcare have been involved in the project.

75 people over sixty were interviewed in Poperinge and smaller surrounding areas. The interviews mapped out the wellbeing of each participant, and allowed the drawing up of an individual action plan. The interviews are also part of a developing ‘community report’, with suggestions for all kinds of areas for improvement for the neighbourhood. Wellbeing is a word that is important in everyone’s life and at every age; meaningful and fun activities for the elderly help create a positive community atmosphere.

Four volunteers from Nestor services, the Local Service Center De Bres, WZC Huize Proventier and the Social Service went out with an extensive questionnaire asking about general well-being, what seniors think of their neighbourhood, what activities can be organized to help them age better and how everyone can benefit from this. A number of questions about the individual’s social network were also discussed.

The interviews lasted one and a half to two hours. The interviewee could choose from telephone or face to face sessions in person to complete the survey. Of course, all safety measures regarding coronavirus were observed during personal visits. Participation was entirely without obligation and participants were able to choose between a thank you gift voucher of 20 euros or two free meals delivered to the home by WZC Huize Proventier.

“Although I was armed with a mouth mask, safety screen and hand sanitiser, I was warmly welcomed everywhere by the fifteen interviewees despite Covid,” says Luc, who is 68 years old and volunteers at Local Services Center De Bres and WZC Huize Proventier. “Many older people found it a pity that services such as banks, post offices and shops are disappearing from their local areas. It’s vital for them that the city invests in basic services like neighbourhood salons or shops, which then become the beating heart of the village.”

MEANINGFUL ACTIVITIES

The person-centred topics in the survey addressed the emotional well-being of the seniors. It emerged that they need a listening ear for emotional problems and for things that are not going well in the specific care of older people. An effort is needed to enable more people to grow old with good mental health and well-being. Luc clarifies: “Participation in meaningful activities such as volunteering, culture promotion, computer education and in some cases staying longer at work are here clearly reflected in the answers.” Concerns about caring for later, dementia and early care planning were also discussed. Many seniors want to age actively. “Local cooperation is of great importance. It is important to gain insight into loneliness in all its aspects. Everything starts with making contacts. As a result, all of a senior citizens’ associations, including community workers, the police and the postman, are of great importance,” said Luc.

TO STAY INFORMED

Regular contacts with neighbours, friends, family and caregivers are crucial. Luc concludes: “On average, we noticed an increase in the number of relatives in the social network of seniors, but at the same time a decrease in the number of non-relatives. As you get older, your world becomes smaller. People around you die or become less mobile, so that they disappear from your social network. It is important that the seniors are provided with resources so they can stay informed and be involved in the world around them.”

You can read the article in its original language below: