Category Archives: Psychology

Trainee Mental Health Support Worker – University of Exeter

What were your main roles and responsibilities during the course of your internship?

My main responsibilities involved going on home visits with the well-being navigators to observe and support their one-to-one meetings with clients. I was also involved in co-facilitating the well-being groups across South Somerset offering support to people suffering with low level mental health problems. Alongside this I was carrying out a research project gathering information on the different support available for people with specific needs such as eating disorders, older people, bi-polar etc.

What would you say was your biggest achievement over the course of your internship?

My biggest achievement was gaining practical knowledge of mental health and gaining the confidence to use this knowledge to support people who needed it.

What benefits did your internship bring to your employer?

I was able to carry out this research project that the other staff would not have had time to do without me. I was also able to fill in for people co-facilitating the groups when they were off sick or on holiday.

What skills were you able to develop through the internship?

Time and workload management, focus on goals and outcomes, research

What attributes were you able to develop through the internship?

Confidence, personal awarenes and work ethic

HR Intern – Welstand Contractors Ltd

What were your main roles and responsibilities during the course of your internship?

Payroll management, tax filings, VAT and VAT returns data base entries and maintenance, payslip distributions through emails and posts, communicate with clients and resolve any inquiries related to payroll

What would you say was your biggest achievement over the course of your internship?

I learnt regulations related to employment in terms of hiring, tax computations and filing and VAT returns. Payroll management was very interesting and I was quick at learning to adapt to new changes in my workplace – a very new experience working abroad.

What benefits did your internship bring to your employer?

I was able to learn quickly, the trainer felt comfortable to share his feedback openly and I was open to new learning which made it very easy for them to get work done from me in a short span of time.

What skills were you able to develop through the internship?

Persuasion, ability to work under pressure, IT

What attributes were you able to develop through the internship?

Logical thinking, creative thinking, professionalism

Research and Evaluation Assistant – YMCA

What were your main roles and responsibilities during the course of your internship?

My main responsibilities included: interview volunteers about their experience of volunteering, interview project managers about the role and impact of volunteers in their project, shadow staff members in all departments to gain insight into their roles and how they interact with volunteers, design and run a focus group with a small group of clients to ascertain the impact volunteers have on them, transcribe and summarise interviews, produce a report about the findings of the interviews, outline findings, make recommendations for future work, and, present the report to key staff members.

What would you say was your biggest achievement over the course of your internship?

My biggest achievement during this internship was gaining confidence in applying ‘classroom knowledge’ to real life problems and situations. I was able to see the project through from start to finish, which has given me confidence in being able to describe hands on experience in interviewing, research and evaluation.

What benefits did your internship bring to your employer?

I was able to complete a project that the employer had wanted to carry out for some time (but had previously been unable to), providing research and evidence that has a multitude of uses. They will be able to use these findings to potentially make changes to their volunteering processes, and as evidence in applying for grants.

What skills were you able to develop through the internship?

Problem solving, leadership, IT

What attributes were you able to develop through the internship?

Perseverance, personal awareness, professionalism

Data Analyst – Citizen’s Advice Bureau, Exeter

SCP, SBP, GBP, A2I

What were your main duties and responsibilities during the course of your internship?

These included analysing data from their recent wellbeing survey, specifically exploring gender and age differences and summarising my findings in a report.  I also provided recommendations on how to improve the survey. Once this was finished, I helped with research into local estate agents (specifically whether they were adhering to new laws) and trends in Universal Credit claims.

What would you say was your biggest achievement over the course of your internship?

Being able to work independently and successfully manage my time.

What benefits did your internship bring to your employer?

I helped with research (on estate agents) and provided a comprehensive report of their survey findings.

 

Junior Mental Health Support Worker – South Somerset Mind

stress

What were your main duties and responsibilities during the course of your internship?

My main responsibilities were to develop and deliver mental health well-being workshops across Somerset. This involved teaching service users about different aspects of mental health and providing them with various coping strategies. Within this role I also gave 1-2-1 well-being checks, carried out risk assessments, and provided telephone support and signposting to other agencies. The remainder of my time was spent on data entry: updating notes on services users and compiling data for reports. Additional roles included  designing my own session plan using research from third generation therapies, and creating and teaching mental health lessons in a local secondary school.

What would you say was your biggest achievement over the course of your internship?

The experience was totally eye opening, I learnt more than I could ever have imagined! It was brilliant to be able to put my Psychology degree into practice and begin to understand the realities of mental health.

What benefits did your internship bring to your employer?

I brought fresh knowledge and ideas to the team, which were utilised. I also lightened my colleagues’ workloads and saved company expenditure.

Did you encounter any problems during the course of your internship and if so, how did you overcome them?

Initially I did not have enough work to keep me busy. I promptly spoke to my line manager and she was able to give me more responsibilities and encouraged me to independently take my ideas forward by designing a new session plan for the well-being groups.

“It was very useful to have Kate. She did a great job and we have now offered her a full role” – CEO, South Somerset Mind.

Data Analyst – Depression and Anxiety Service

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What were your main roles and responsibilities during the course of your internship?

My main responsibility was to independently produce an audit and thematic analysis of patient response data.

What would you say was your biggest achievement over the course of your internship?

My biggest achievement during the internship was completing the thematic analysis, and producing additional pieces of work including a report for commissioners, a web page article, and a poster for the depression and anxiety services. It was an achievement to produce all of this independently, learning new research and analytical skills, and conduct meeting with colleagues.

What benefits did your internship bring to your employer?

The primary benefit was producing the thematic analysis report. This will be used as a form of assessment for the service, enabling them to determine where they can make improvements and point towards future research.

Research Support Intern – CLES, University of Exeter

research

What were your main duties and responsibilities during the course of your internship?

My primary role was supporting a Professor with his past and future research. This included performing literature reviews and compiling and analysing data. For future research I learnt how to use the survey programming software lime survey, and programmed a survey to be used in future research. Further responsibilities included producing a written report of my statistical analysis conducted on a large collection of research findings for other Professors, as well as assisting with participant recruitment and attending research meetings.

What would you say was your biggest achievement over the course of your internship?

I have learnt a lot about the process of designing, conducting and reporting research that I haven’t seen in practice as such at University. I also learnt new skills, such as survey programming, and developed more confidence and independence.

What benefits did your internship bring to your employer?

Primarily, I believe my completion of a written report detailing my statistical analyses would be useful when looking for avenues of future research. I also believe I lightened the workload, particularly by performing tasks such as literature reviews and recruitment.

Did you encounter any problems during the course of your internship and if so, how did you overcome them?

I don’t believe I encountered any major issues, except we found the e-claims system a little difficult to set-up and navigate.

Audit Intern – PwC

What were your main duties and responsibilities during the course of your internship?

As an intern in the audit line of service I  was thrown straight to assist with the auditing of some of the firms that are clients of the Cardiff office. For example, I assisted with the audit of Lloyds Banking group. This was done after some brief training but mostly I was to learn on the job by doing, and by asking questions of my colleagues. This involved either working in the Cardiff office or travelling around to work in the client office. I was responsible for ensuring that financial information was correctly reported, and thus compliant with regulation, and simultaneously providing confidence to investors.

What would you say was your biggest achievement over the course of your internship?

I improved my interpersonal skills, making lots of valuable contacts and new friends.

What benefits did your internship bring to your employer?

I was able to do some of the less complicated tasks, reducing the workload for my colleagues; even completing an entire project on my own.

Did you encounter any problems during the course of your internship and if so, how did you overcome them?

It was initially very scary to have to go and ask the client face-to-face for financial information. However I asked my colleagues to help me prepare what I would say and rehearsed it, and eventually it became much easier as i developed a rapport and a relationship with the client.

Quality Assurance Officer – Business School, University of Exeter

University of Exeter Business School, UoE Internships, Exeter Business School, SCP, SBP, GBP, A2I

What were your main duties and responsibilities during the course of your internship?

During the internship my role was to lead a project to audit the Business School’s undergraduate and postgraduate modules to draw out and capture the extent to which these support the School’s internationalisation, employability, external engagement and environmental sustainability agendas for EQUIS accreditation. I also conducted interviews, both face to face and by email, with academic module leaders in the Business School, in order to draw out and capture information to record. Finally, I worked on the Key Information Sets (KIS) project which involved large volumes of data transfer and analysis.

What would you say was your biggest achievement over the course of your internship?

The GBP scheme was one of the major factors that enabled me to secure a full time job as Admissions Administrator for the University of Exeter Medical School. I developed a range of skills, such as the ability to communicate and work with individuals from different backgrounds, ability to deliver high quality work to deadlines, excellent written communication skills (transcribing the interviews) and it also helped me to become an experienced interviewer. My confidence levels have gone up remarkably.

What benefits did your internship bring to your employer?

The work I did went a long way to assisting the Business School in its EQUIC accreditation by providing essential qualitative and quantitative information to senior managers. If the business school is successful in its accreditation, I will have been directly involved with getting the Business School recognised as one of the leading Business Schools in the UK.

“Naomi was a highly efficient and productive member of the team” – Line Manager

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Employment Services and Vacancy Support Assistant – University of Exeter

Career Zone Internship, University of Exeter Internship, UoE Internship, SCP, SBP, GBP, A2I

What were your main duties and responsibilities during the course of your internship?

My role was to assist the Employment Services Team by ensuring the smooth running of GBP, SBP and SCP placements, sending out bulletins and assisting with the running of training courses. I also assisted with the inputting and vetting of vacancies onto the Career Zone website.

What would you say was your biggest achievement over the course of your internship?

I had the chance to get involved with the organisation of training events which developed my organisational skills. I also improved my communication skills through regularly dealing with both employers and students. The experience of working in an officer has also taught me to use my initiative and the importance of learning to prioritise tasks and activities.

What benefits did your internship bring to your employer?

I was very flexible to cope with the differing demands on me from the different areas of work I was asked to carry out.

“Cathy was quick to learn and calm” – Employment Services Manager

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