Category Archives: Administration

Student Case Study: Widening Participation and Direct Recruitment Graduate Ambassador

Name of Student:  Imogen Wade-Palmer

Job Title: Graduate Ambassador (Widening Participation and Direct Recruitment)

Company Name: University of Exeter

Type of Internship:   Graduate Business Partnerships (GBP)

Graduate Business Partnerships (GBPs) | Career Zone | University of Exeter

  1. What were your key duties and responsibilities during your internship?

As a Graduate Ambassador, I worked in both widening participation and direct recruitment. This involved delivering presentations for schools and colleges to inform students about their Higher Education options. I represented the University of Exeter at Information Fairs and UCAS Exhibitions, as well as helping with events on campus such as Open Days and Offer-Holder visit days.

  1. What outputs and outcomes did you deliver for your employer?

I represented the University of Exeter at Information Fairs and UCAS Exhibitions, as well as helping with events on campus such as Open Days and Offer-Holder visit days.            

  1. Skills Learnt 
  • Decision Making
  • Networking
  • Teamwork and Collaboration
  • Focus on Goals and Outcomes
  • Time and Work Load Management
  1. Attributes Developed 
  • Increased my knowledge of the sector
  • Improvement of skills for the workplace
  • Creative thinking
  • Perseverance
  • Confidence
  1. Your message to other students considering a similar job role, organisation or sector? 

The internship was invaluable in helping me to develop the skills required to secure a training contract to be a solicitor. I am now back in full time education completing an MA in Law and look forward to starting with the firm in 2020.

Morgan Hill Consultants – Employer Case Study

 

Name of Organisation: Morgan Hill Consultants

Description of Organisation: We are a team comprising ex CIO’s of multinational businesses, finance professionals, data analysts, data scientists and systems architects. Together we bring hundreds of years of experience in delivering deep insight, cost optimisation and effective deployment of technology inside large organisations.

Name of Employer: Nigel Duke

Job Title: Managing Director

Internship Scheme used:  SBP

Student Business Partnership (SBP) – Employment Services – University of Exeter

Feedback:

We recruited a Data Analyst Support Intern through the Student Business Partnership with the University of Exeter. They helped with the development of a very promising ML algorithm to classify finance data for further analytics. It all went according to plan, there were no issues at all, and it was produced for a very high standard.

We were very impressed with the calibre of the student. We offered our intern an extension which she accepted, and we look forward to continuing working with her.

Our experience was very positive. Our intern was extremely intelligent, diligent, co-operative and very willing to get involved. It was a very positive experience and one that I hope may be repeated.

Oh So Social- Employer Feedback

Name of Organisation:  Oh So Social  

Description of Organisation: Oh So Social is an Agency Partner with Facebook, TikTok and Pinterest, meaning you benefit from the best and most up-to-date knowledge to support both your organic and paid-for advertising campaigns. With direct access to Facebook UK and exclusive agency benefits, we know the latest tips and best practice to get the most out of your online presence 

Name of Employer:  Katherine George  

Job Title: Director 

Internship Scheme used A2I 

Employer subsidies (A2I) – Employment Services – University of Exeter    

Feedback:   

We recruited an intern as an Account Executive. He was well prepared for the workplace and was able to generate content for us which was used on a range of platforms for various different clients.  

The intern helped us with planning short-term social media and marketing calendars for a range of clients and content creation for social media marketing campaignsAs well as, running reports for clients about the performance of their social media campaigns including audience interaction and follower growth through Twitter, Facebook, Instagram and Snapchat. 

We have really enjoyed having our Intern with us, he has been able to get involved with a range of different tasks within the business both on the client-facing side, and with internal operations also. 

We recommend to other businesses to use the University of Exeter Internship Scheme to host an intern. We received a very positive experience which we thoroughly enjoyed.  

Devon and Cornwall OPCC -Employer Case Study

Name of Organisation: Devon and Cornwall OPCC

Description of Organisation:  The Office of the Police and Crime Commissioner is a non-political, impartial organisation and its head of paid service is the chief executive officer. The Office of the Police and Crime Commissioner is a separate organisation to Devon and Cornwall Police. It fits into several categories such as strategy, policy and performance, Criminal justice, commissioning and partnerships, collaborations, and national activity as well as, many more. The Police and Crime Commissioner is to be the voice of the people in policing.

Name of Employer: Andrew Kirchin

Job Title: Communications and Engagement Manager

Internship Scheme used:  GBP

Graduate Business Partnership (GBP) – Employment Services – University of Exeter

Feedback:

We employed an intern to work within our office of the police and crime commissioner. The GBP became a valued member of the team very quickly and showed her worth. She worked hard in the workplace and made a great impact on our organisation. We were very impressed with her work so we have extended her internship with us and we would also like to offer her a full-time contract too.

This is the third intern I have brought into my team and, in all the fifth into the office. All have made a fantastic impact, and all have been offered a full-time roll as a result. Bringing in bright, ambitious individuals has changed the dynamic of the office for the better in a way I have seldom seen in the public sector.

I would just like to say that, yet again, the standard of applicant we attracted through the University’s Graduate Business Partnership was outstanding. All three passed the threshold for appointment at interview. We were very impressed with the way the chosen candidate presented herself. She was a credit to whatever work the University does to prepare students for this next stage of their lives. I would highly recommend the University of Exeter’s internship team and we will continue to use this brilliant service.

 

Devon County Council- Employer Case Study

Name of Organisation: Devon County Council

Description of Organisation and Role: Devon County Council is the county council administering services across Devon. The members are elected every four years to reflect the electorate of each county division. Most being nominated by the large national political parties.

The main purpose of the internship was to support the Democratic process of Devon County Council to assist in ensuring those processes are carried out in accordance with statutory requirements and the Council’s Constitution and procedures and also with the promotion and encouragement of public involvement and participation through, for example, webcasting and social media.

Name of Employer: Karen Strahan

Job Title: Head of Democratic Services

Internship Scheme used:  GBP

Graduate Business Partnership (GBP) – Employment Services – University of Exeter

Feedback:

We recruited an intern to work as a Democratic and Scrutiny Support Officer. He worked on a task group which researched air quality and congestion in Devon. This included producing a report with innovative recommendations targeted at improving air quality and congestion. The report attracted media attention with the Chair undertaking a radio interview, based on the work done by our brilliant intern. Our student became a very important part of our team.

I believe quite passionately about giving young people the opportunity to start their careers and give them a platform to move onwards and upwards. At present there was no vacant full-time position to offer so I made the decision to go through the intern process for a second time.

As a newly appointed manager, I was keen to explore the opportunities offered by the GBP. The fact that I am about to undertake a second placement is testament to the GBP and the calibre of candidates that apply for the positions. The experience was very positive, support from the University of Exeter is excellent and also a fresh face joining the team is always good to shake things up and look at how we do things differently. I recommend hiring an intern, ours was timely and smart and made a positive contribution to our organisation.

 

3CUBED Search – Executive Search Consultant

What were your main roles and responsibilities during the course of your internship?

  • Headhunting
  • Interviewing and pairing the right people, personalities and skills sets to fantastic job opportunities across the globe
  • Screening candidates and drawing up shortlists of candidates for clients to interview
  • Organising interviews both phone and face to face
  • Helping applicants to prepare for interviews
  • Building relationships and rapport with clients and candidates.
  • Negotiating offers and contracts

What would you say was your biggest achievement over the course of your internship?

I have had to teach myself a lot of about backend development, full stack development and the programming languages associated with Senior Engineers. Having not come from a technical/comp sci background I would have never learnt this in a classroom. In addition, I have learnt how to evaluate the skill level and quality of experience of a person through just an initial phone conversation.

What benefits did your internship bring to your employer?

My internship lighted the workload of the rest of my colleagues and I brought in a new pool of very talented Senior Engineers & Backend Developers in the UK and US. I also have a few candidates in their final stages of receiving offers which would increase my company’s profit.

Travel Behaviour Analyst – Devon Country Council

What were your main roles and responsibilities during the course of your internship?

  1. Completion of survey with shared path users and other contacts via email and social media including promotion by Devon County Council.
  2.  Research into other share this space guidance/information.
  3. Report and presentation recommending how project could develop, awareness

What would you say was your biggest achievement over the course of your internship?

My biggest achievement has been having the confidence to approach strangers and persuade them to pause their walk/cycle to talk to me about the shared space provisions across Exeter and Devon. Then, as I was representing the DCC, fielding questions about unrelated complaints which the public had. I have also had to create a report and deliver a presentation on my findings from this week in front of a large group of industry experts, which tested my presentational skills.

What benefits did your internship bring to your employer?

The feedback on the Exe Estuary Trail that we collected provided valuable evidence that the initiative is working, and that people understand the message. We highlighted key areas for improvement, whether physically along the trail, or with the existing signage. This sort of data hasn’t been collected yet, as the council couldn’t spare staff members for it, and so they are exceedingly grateful to have had us working on it this week- even if it was only for a few days.

 What skills were you able to develop through the internship?

Problem solving, customer service, assessing and managing risk

What attributes were you able to develop through the internship?

Motivation, logical thinking, work ethic

Volunteer Opportunities Officer – Wheal Martyn

What were your main roles and responsibilities during the course of your internship?

My role for the week was to create four volunteer role profiles. In order to do this I had to speak to people including: the Museum Manager, Curator, Exhibition and Engagement Officer and the Project Manager to inform these roles. I also created promotional material for the new volunteer roles and amended existing application and induction forms to make them suitable.

What would you say was your biggest achievement over the course of your internship?

Over the course of my internship I had to arrange meetings with a variety of people both face to face and over the telephone so my biggest achievement was gaining the confidence to talk to these new people in order to complete my work. I think this will be an advantage in any internships or jobs I have in the future as I will have the confidence to speak to a range of people.

What benefits did your internship bring to your employer?

Wheal Martyn have recently been awarded a funding by the Heritage Lottery for a new project called the Clay Works! Project. Due to this, there are many new opportunities for volunteers which need to be communicated to the public. The creation of volunteer role profiles and promotional material will be helpful to Wheal Martyn as these materials will enable the museum to recruit a diverse range of people to become volunteers. Creating these materials can be time consuming and the office is very busy due to the commencement of this new project so the work completed during my internship will help to lighten a small part of the workload the museum currently has.

What skills were you able to develop through the internship?

Communication, research, networking

What attributes were you able to develop through the internship?

Confidence, perseverance, professionalism

 

Junior Account Executive – Lolly Ltd

What were your main roles and responsibilities during the course of your internship?

Account handling and digital media. I was involved with handling clients’ social media, including twitter, linked In, Instagram and Facebook using Hootsuite, and their personal websites (writing news articles for clients’ websites and press releases for upcoming events). I also researched into what firms similar to our clients do, and how we can adopt this to suit our clients.

What would you say was your biggest achievement over the course of your internship?

The best thing about this internship was it gave me a much clearer vision of what kind of career I would like. It really opened my eyes to a different side of the business world, and I am so glad I took a risk and went for a slightly more unusual placement. My biggest achievement was becoming a lot more confident when conversing with clients. I learnt a lot about the industry and procedures.

What benefits did your internship bring to your employer?

I lightened the workload of my colleagues through planning social media posts ahead of time, drafting news articles and using Photoshop to make images more usable.

What skills were you able to develop through the internship?

Customer service, strategic management, IT

What attributes were you able to develop through the internship?

Initiative, perseverance, independence

 

Programme Assistant – Orchestras for All

What were your main roles and responsibilities during the course of your internship?

Throughout my internship, I undertook many roles the main one being social media updates and reports through two summer course days. The first day, I undertook admin roles to organise music and surveys for the course. The second and third days I undertook numerous roles, mainly social media updates as the summer courses took place these days but also welcoming guests, staying on top of the schedule and dealing with the individual needs of the children. Lastly, I wrote a social media report for the 2017/18 financial year and analysed data from various sites to compile this. Furthermore, I updated the company’s social media policy and completed various admin tasks.

What would you say was your biggest achievement over the course of your internship?

I learnt lots of vocabulary that charities use to determine funding and marketing which made me a lot more aware of the industry.

What benefits did your internship bring to your employer?

Mainly, I brought an extra pair of hands that was able to complete tasks the staff did not have time to do which meant their workload was lightened and could focus on integral tasks.

 What skills were you able to develop through the internship?

Negotiation, assessing and managing risk, degree specific – writing coherent reports

What attributes were you able to develop through the internship?

Motivation, personal awareness, creative thinking