Category Archives: Business and Management

Student Case Study: Social Media Coordinator and Analyser

Name of Student:  Millie Graves 

Degree Subject: BSc Management with Marketing WIE 

Job Title: Social Media Coordinator and Analyser 

Company Name:  The Nest Southwest CIC 

Description of Organisation:  

The Nest Southwest is a not-for-profit, social enterprise, community interest company. It was set up in Devon by local women to support other women and girls through the major life transitions of menstruation, pregnancy, birth and menopause by providing social, emotional and informational support. 

They hold peer support groups,  run workshops, courses  and hold training sessions. They also hire out birth equipment and books. 

Type of Internship:   

 Student Business Partnerships (SBPs)   

What were your key duties and responsibilities during your internship? 

I was responsible for managing The Nest’s social media channels (Facebook and Instagram) as well as creating an online shop to help generate some revenue for The Nest, and creating downloadable products to be sold on that shop. 

What was your biggest achievement on your internship? 

My biggest achievement during my internship was creating an online shop from scratch, alongside creating downloadable products to be sold on the shop. 

Skills Learnt:  

  • Time and work load management 
  • Organisation 
  • Communication  

Attributes Developed: 

  • Confidence 
  • Independence 
  • Motivation 

Your message to other students considering a similar job role, organisation or sector? 

“My internship with The Nest Southwest CIC enabled me to greatly develop my social media management skills, requiring me to plan content, create that content using Canva, and then schedule it using Meta Business Suite. Having had this experience, I now feel much more confident in applying to similar roles. “

Student Case Study: Saudi British Joint Business Council (SBJBC)

Name of Student:  Elizabeth Trunceite 

Degree Subject: LLB Law with European Study 

Job Title: Membership and Marketing Manager 

Company Name:  Saudi British Joint Business Council (SBJBC) 

Description of Organization:  

SBJBC UK is a not-for-profit membership association which works closely with the Department for International Trade and British and Saudi Chambers of Commerce to strengthen business relations between the UK and Saudi Arabia, introduce new companies to the market and support those already on the ground. 

 Type of Internship:   

 Student Business Partnerships (SBPs)   

 What were your key duties and responsibilities during your internship? 

Mostly my key duties were events management, marketing initiatives, receptionist duties as well as interacting with clients in promoting the company and gathering new members. I was also involved in securing sponsorships, as well as organizing logistics for sector focused events. 

What was your biggest achievement on your internship? 

The biggest personal achievement for me was building a professional rapport and greater confidence in my own abilities. Also, the many projects and opportunities which I was able to get involved in that provided for a variable experience! 

Were there any challenges and how did you overcome these?  

Working to close deadlines was a challenge which I faced but this was overcome with good teamwork. 

Skills Learnt: 

  • Ability to Work Under Pressure 
  • Organization 
  • Communication 
  • Teamwork and collaboration 
  • Customer service 

 Attributes Developed: 

  • Logical thinking 
  • Creative thinking 
  • Independence 
  • Work Ethic 
  • Professionalism 

 Your message to other students considering a similar job role, organization or sector?

“It was a lovely experience with a great team and an inclusive working environment. I worked there for nearly 5 months, and it was a great hands-on internship that taught me so much.” 

Student Case Study: RJ Working

Name of Student:  Katelyn Wells

Degree Subject:  BSc Business

Job Title: PR and Communications Support Worker

Company Name:  RJ Working

Type of Internship: Access to Internships (A2I) 

What were your key duties and responsibilities during your internship?

I have been responsible for the set-up and maintenance of a new, fit-for-purpose, website for the organisation. I have also taken a key role in the internal and external communications which aided in my role of organising two events, one being the 10th Birthday Party for the organisation, and the other working with a team to deliver an event for young people across Cornwall.                                                                                                                                       

What was your biggest achievement on your internship?

I have loved my internship and have had the opportunity to learn and develop my skill set in many areas. Regarding hard skills, project management, communication and web design are just a few that I have enjoyed. Being able to work on and deliver an incredible event to young people regarding tackling discrimination has been brilliant.

Skills Learnt: 

  • Ability to Work Under Pressure
  • Organisation
  • IT

Attributes Developed:

  • Creative thinking
  • Work Ethic
  • Professionalism

Your message to other students considering a similar job role, organisation or sector?

What I have enjoyed the most is the development of team communications, working in a small charity that are all so passionate about social and cultural change has been an incredible experience that I will carry with me throughout my career. I have been supported in challenging my capabilities both professionally and personally. My confidence in a professional environment has grown substantially. Overall my experience with the internship has been invaluable.

Employer Quote: 

“She has been critical to the launch and development of our website, our twitter developing use of Twitter and our events management. In July Katelyn was central for 2 events – co-ordinating our Tenth Birthday Party celebration, hosted at Trebah Garden, and a Together For Justice event for young people in which she played a leading role. Katelyn has also been central to our Climate Action Group, helping to co-ordinate, noting meetings.” – Deborah Mitchell CEO

Employer Case Study: 

https://blogs.exeter.ac.uk/internships/employer-case-study-rj-working-cio/

Student Case Study: NHST

Name of Student:  Nathan Boyle

Degree Subject:  Business and Management

Job Title: Sales intern

Company Name:  NHST

Type of Internship: Student Business Partnerships (SBPs) | Career Zone | University of Exeter

What were your key duties and responsibilities during your internship?

My 10 weeks mostly involved client outreach with the goal of generating subscription leads. Alongside this, I was able to work with the editorial department and carry out multiple research tasks.

What was your biggest achievement on your internship?

Hitting £25,000 worth of lead generation

Were there any challenges and how did you overcome these?

Initially, making calls felt uncomfortable and hearing no was unpleasant but over time, you adapt to the business setting. Hearing people tell you no is vitally important in career growth.

Skills Learnt: 

  • Ability to Work Under Pressure
  • Organisation
  • Networking

Attributes Developed:

  • Independence
  • Work Ethic
  • Professionalism

Your message to other students considering a similar job role, organisation or sector?

Over my short tenure with NHST, I felt I have gained confidence in client based scenarios and I am now certain I am able to carry myself properly in a business environment. I would urge any student to undertake an internship even if it isn’t in the field you ultimately wish to go into.

Employer Case Study:  University of Exeter Business School

Name of Organisation: University of Exeter Business School

Name of Employer: David Monciardini

Job Title: Senior Lecturer

Internship Scheme used:  Access to Internships (A2I) 

Feedback:

“Our intern took an active role in our event on local food policy contributing in a very mature way to the debate about food insecurity.

Some of his tasks were:

– Research on Sustainable Food Places network.
– Comparison of Sustainable Food Places policies with Milan Urban Food Policy Pact ones.
– Presentation of the results of the desk research.
– Data mining and investigation of local food policy partnerships in Cornwall.
– Organisation of a policy research event as part of the Cornwall Food Policy Pact

The student is really quick to learn and he has a bright character that will allow him to work well with everyone in his future career. A great person to work with. I had a very positive experience and I hope he also benefited from this internship.”

 

Employer Case Study: Ayres Punchard Investment Management Limited

Name of Organisation: Ayres Punchard Investment Management Limited

Description of Organisation: Ayres Punchard is an award-winning sustainable investment company. Their investment strategies are designed in-line with the UN Sustainable Development Goals and the Ten Principles of the UN Global Compact, without compromising on financial returns.

Name of Employer: Chris Welsford

Job Title: Managing Director

Internship Scheme used:  Access to Internships (A2I) 

Feedback:

“Our intern began contributing positively to the research project very early in his time with us. He was able to understand the process and philosophy employed in our analysis of UN Global Compact principles transgression which enabled him to make a full and meaningful contribution to our work. This led to positive outputs and outcomes in the form of our intern contributing to an article that was published on our website and reported on by an international financial media organisation, as well as identifying and researching an investee company that can now be the subject of an engagement with a leading fund manager.

Our intern’s work on investee company Bright Horizons was exemplary and we are looking forward to working with the student, outside the internship, when he will be able to follow up on his research by engaging with the fund manager on the issues that he has uncovered.

This was an extremely positive experience for our company and for the colleague who worked closely with him.”

Student Case Study: University of Exeter

Name of Student:  Miranda Sandy

Degree Subject: German and Spanish/now MSC Marketing (9 months)

Job Title: GBP 5436 Education and Student Support Assistant

Company Name:  University of Exeter

Type of Internship:  Graduate Business Partnership (GBP)

What were your key duties and responsibilities during your internship?

– Working in the Quality and Standards Team for the College of Social Sciences and International Studies and the Business School.

– Liaising with academic staff members to process changes to modules and the addition/withdrawal of modules.

What outputs and outcomes did you deliver for your employer?  

Ensuring that module information was correctly input into iPaMS and therefore correct on the university website – My line manager often asked me to undertake investigative work. This involved searching through emails, our tracking spreadsheet and various SharePoint sites to ascertain the progress of a module’s approval. – My line manager asked me to create spreadsheets for him, often related to the above and to undertake audits (i.e. Arabic modules). One day when he was not at work he left me with instructions to create a spreadsheet using documents with Accelerate survey responses. This involved inputting figures from a large number of survey results to calculate percentage satisfaction. I worked hard to finish the spreadsheet that day, and my boss was pleased to be able to use it in a presentation the next day.

What was your biggest achievement on your internship?

We quite often received requests from departments with missing or incomplete paperwork, which I would often return to them asking for the correct information. On one occasion, an Accreditation Officer had submitted several requests on old template versions of the coversheet, thus some of the information we required was missing. Rather than returning everything to him and asking him to redo it, I decided to copy all the details we did have onto the correct coversheets and highlight the information we still required. This approach meant that I was able to provide a good service to the staff member while obtaining the information we required to process his request.

What did not go so well on your internship? How did you overcome any challenges?

The main challenge I faced concerned my poor WiFi at home. On a couple of occasions this meant that spreadsheets I was working on jointly with another member of staff became corrupt and an earlier version had to be restored. I overcame this by contacting my internet service provider and purchasing new WiFi extenders which helped the problem, I improved my use of Windows; closing Excel when I wasn’t using it and shutting down my laptop every night. This meant that such issues occurred far less frequently.

Skills Learnt: 

  • Problem Solving
  • Teamwork and Collaboration
  • IT

Attributes Developed:

  • Confidence
  • Initiative

Your message to other students considering a similar job role, organisation or sector?

“I am very grateful to the Quality and Standards Team for giving me my first graduate-level role. Although I never met my colleagues in person and my role was for only 3 months, I was very much made to feel part of the team. I would have liked to have stayed longer, but the experience has given me confidence going forward and applying to other graduate-level roles due to the recent and relevant examples I will be able to talk about in applications and interviews.”

Employer Case Study: QWERTY Beer Box

Name of Organisation: QWERTY Beer Box

Description of Organisation: QWERTY Beer Box is a year one University of Exeter startup, formed in March 2020 to give independent breweries the national recognition they deserve. We’ve since put together 4 independent craft beer selections (Best of the Cotswolds, Devon, Bristol and Wales), partnered with over 40 breweries, worked with numerous high profile corporate clients and sold over 1500 QWERTY Beer Boxes. In 2021 we are looking to triple our 2020 annual sales, export British craft beer to the EU and explore numerous other sales channels.

Name of Employer: Quinn Leatherbarrow-Stokes

Job Title: Co Founder

Internship Scheme usedAccess to Internships (A2I),  Student Business Partnerships (SBPs) 

Feedback:

Together with the intern we were able to define a project that would entail discovering and pursuing incremental sales opportunities in the B2B market across the Southwest (Devon, Cornwall & The Cotswolds). They became an expert in this area of the business and were able to add value to the overall business. Although not leading directly to immediate sales it has paved the way for future expansion and we are in the process of bringing them back on board come September.

Given the results achieved and the attitude and talent demonstrated by the student I do not think there are any obvious improvements. One aspect that I did find helped the relationship was that I was a student at the University of Exeter last year and so was aware of other commitments and we were able to work together on this.

The A2I team have been amazing. They worked with us to put together a job listing and advertised it to the talented students at the University of Exeter. We had a shortlist of students and were able to find someone who was perfect for the role. The student themselves added significant value to the QWERTY Beer Box team and business and gave us the extra capacity to pursue incremental opportunities.

Student Case Study- Planet Earth Games

Name of Student:  Dominic Hughes

Degree Subject: BA Politics with Study Abroad

Job Title:  Marketing and Communications Officer

Company Name:  Planet Earth Games

Type of Internship:  Access to Internships (A2I)Student Business Partnerships (SBPs)

Description of Company: Young people and adults are more concerned over climate change and its effects on the natural environment than at any other time. At the same time, inactivity and obesity are at record levels. We are a not-for-profit organisation who passionately believe in the symbiotic relationship between the environment and human activity.

What were your key duties and responsibilities during your internship?

My key duties were the management of digital platforms and to develop content for digital platforms. I was also responsible for website management, including regular updates as well as, PR and Communications, including media relations and generating media coverage.

What outputs and outcomes did you deliver for your employer?

The outputs and outcomes I delivered for my employer was strong digital engagement on all platforms and I drove event sales towards minimum of 60% occupancy.

What was your biggest achievement on your internship?

Being involved in the launch of the first ever Planet Earth Games, our team sought press coverage in the lead up to the event and also media coverage on the day. The task was to contact media organisations with press releases and invites to the event. We were delighted as a BBC representative attended on the day.

What did not go so well on your internship? How did you overcome any challenges?

It proved really difficult to convert digital engagement to event sign ups, particularly filling boys football teams and tennis teams. As a result, we were forced to drop boys football and tennis from the schedule.

Skills Learnt 

  • Ability to Work Under Pressure
  • Communication
  • Enterprise
  • Problem Solving
  • Decision Making

Attributes Developed 

  • Confidence
  • Initiative
  • Perseverance
  • Motivation
  • Personal Awareness

Your message to other students considering a similar job role, organisation or sector?

“I cannot recommend the Access to Internship scheme enough. Chris Broadbent, the CEO of Planet Earth Games, has worked in media and marketing for many years and was fantastic to work with. We worked to deliver a meaningful project – the world’s first environment themed multi-sport event.”

Employer Quote:

“Working with the University internship scheme was transformational for our growing organisation and allowed us to deliver a highly ambitious event with very little resources.” – Chris Broadbent

Student Case Study – Roly’s Fudge

Name of Student:  Annabel Ilic

Degree Subject: BSC Management with Marketing

Job Title:  Communications Assistant Intern

Company Name:  Roly’s Fudge

Type of Internship:   Access to Internships (A2I)Student Business Partnerships (SBPs)

Description of Company: Originating from Devon in the West Country over 30 years ago, we now have independently-run family fudge pantries across the UK. Each shop uses traditional recipes to make fresh fudge every day, handmade in full view for you to see.

What were your key duties and responsibilities during your internship?

During my internship I created blog posts and social media posts. I also produced newsletters and general marketing (with a focus on re-branding and the environment and sustainability).

What outputs and outcomes did you deliver for your employer?

The key outputs and outcomes I delivered for my employer was producing blog posts and social media posts to gain more exposure. I created two newsletters which were a huge success. The first being opened by 1352 people and the second by 1445 people.

What was your biggest achievement on your internship?

I was asked to help with the re-branding of the business, focusing on the ‘faces of Roly’s Fudge’ (the families who own different franchises). I had to create profiles for each owner, using Canva and help to create the webpage for it on WordPress. Whilst this is still a work-in-progress, my manager is very happy with what I have done and it has been a very intrinsically motivating task as well. It has provided me an outlet to show what I have learnt during my internship and hope in the future it will help change people’s perceptions of the business.

What did not go so well on your internship? How did you overcome any challenges?

Nothing notable. Sometimes time-management was difficult and I found myself running out of tasks, but by communicating my thoughts and giving feedback to my manager, everything was resolved.

  Skills Learnt 

  • Ability to Work Under Pressure
  • Leadership
  • Time and Work Load Management
  • Organisation

  Attributes Developed 

  • Confidence
  • Initiative
  • Perseverance
  • Motivation

Your message to other students considering a similar job role, organisation or sector?

“I wasn’t entirely sure what to expect from my internship, but I have absolutely loved it. This experience has provided me with many useful skills that I will no doubt use in the future. After opting out of my industrial placement, it has given me a real boost of confidence and reassured me that I have the ability to be effective in the workplace. Better still, I was given the flexibility of working from home so it complimented my university studies well. I would recommend this scheme to anyone who is looking for meaningful experience and an insight into what ‘real life’ work is all about.”

Employer Quote:

“I was really pleased with the service from the internships team, who guided us through every step, advertising for the role and even helping with funding.  We took on two interns who were keen to learn and were so pleased with them that we offered them further work with us.” – Dannee McGuire (Director)