Category Archives: Social Guidance and Community Work

Employer Case Study: RAMM

Name of Organisation: RAMM

Description of Organisation: RAMM will enhance people’s quality of life. It’s a place of discovery which encourages everyone to be curious. RAMM uses its local and global collections to connect people to the world and inspires them to shape a better future.

Name of Employer: Sophie Harbour

Job Title: Engagement Officer (Skills Development)

Internship Scheme usedGraduate Business Partnership (GBP) 

Feedback:

“Our intern’s main responsibilities were coordinating the Lost Words Exhibition, ‘What’s on Guides’ and coordinating our school visits programme. He also provided administrative support such as, organising meetings, minute taking, raising purchase orders, providing a central point of contact for the Audience Development Lead.

Our graduate was also a massive help when providing marketing assistance, including researching websites, writing copy, email marketing, implementing marketing campaigns, uploading content to websites. He assisted with the execution of events and activities within the museum and art gallery to include Gerald’s Birthday and the Lates events.

The research skills our GBP gathered from RAMM’s Customer Relationship Management System and booking system as well as from visitor surveys and other sources was completed to a very high standard.

The student was a great member of our team for the 18 months of his internship. He approached his role with enthusiasm and commitment and always had a fantastic ‘can do’ attitude. He also brought a different perspective to our organisation which was really useful when thinking about marketing and social media to our wide range of audiences.”

Student Case Study:  Mental Health Intern

Name of Student: Emerald Hughes

Degree Subject: BA Archaeology 

Job Title: Mental Health Intern

Company Name: Young Devon

Type of Internship: Access to Internships (A2I)

Description of Company: Young Devon is the largest young people’s charity in the South West. Our mission is to make Devon a better place for all young people. Each year we work with over 2,000 young people, building quality relationships to help them thrive.

  1. What were your key duties and responsibilities during your internship?

I had a variety of roles including supporting my manager in the development and running of a social media campaign called Minds That Matter. This included building a website and creating social media/website content, as well as scheduling posts and attending project meetings. In addition to this I took up the role on Mentor, and currently have two mentees who I will continue to work with following the completion of my A2I internship for free as I enjoy this role greatly.

  1. What outputs and outcomes did you deliver for your employer?

I created a website and a vast amount of social media content which is ready to be put out over the next month. I collected a series of mental health stories from young people which are being placed online periodically.

  1. What was your biggest achievement on your internship?

My success with my mentees, this has really helped with my career prospects and has allowed me an invaluable insight into working in mental health. I believe this has helped me understand the difficulties of working with vulnerable individuals.             

  1. Skills Learnt 
  • Teamwork and collaboration
  • Communication
  • Ability to work under pressure
  • Time and work load management
  • Strategic planning 
  1. Attributes Developed 
  • Confidence
  • Personal awareness
  • Cultural awareness
  • Motivation
  • Professionalism
  1. Your message to other students considering a similar job role, organisation or sector? 

“I would not have been able to afford to have given this time voluntarily and therefore receiving help from the A2I fund was of great value to me. The application process was simple for both me and my employer, and once my employment had begun there was little else to worry about. My internship has really helped better my career prospects and given me a great insight into the field. Since graduating in 2019 I’ve gone on to be employed full time at Young Devon. The internship that I had there gave me a great foot in the door and I’ve now been working there for almost a year and am loving the role.”

Devon County Council- Employer Case Study

Name of Organisation: Devon County Council

Description of Organisation and Role: Devon County Council is the county council administering services across Devon. The members are elected every four years to reflect the electorate of each county division. Most being nominated by the large national political parties.

The main purpose of the internship was to support the Democratic process of Devon County Council to assist in ensuring those processes are carried out in accordance with statutory requirements and the Council’s Constitution and procedures and also with the promotion and encouragement of public involvement and participation through, for example, webcasting and social media.

Name of Employer: Karen Strahan

Job Title: Head of Democratic Services

Internship Scheme used:  GBP

Graduate Business Partnership (GBP) – Employment Services – University of Exeter

Feedback:

We recruited an intern to work as a Democratic and Scrutiny Support Officer. He worked on a task group which researched air quality and congestion in Devon. This included producing a report with innovative recommendations targeted at improving air quality and congestion. The report attracted media attention with the Chair undertaking a radio interview, based on the work done by our brilliant intern. Our student became a very important part of our team.

I believe quite passionately about giving young people the opportunity to start their careers and give them a platform to move onwards and upwards. At present there was no vacant full-time position to offer so I made the decision to go through the intern process for a second time.

As a newly appointed manager, I was keen to explore the opportunities offered by the GBP. The fact that I am about to undertake a second placement is testament to the GBP and the calibre of candidates that apply for the positions. The experience was very positive, support from the University of Exeter is excellent and also a fresh face joining the team is always good to shake things up and look at how we do things differently. I recommend hiring an intern, ours was timely and smart and made a positive contribution to our organisation.

 

Restore Support Network- Employer Case Study

Name of Organisation: Restore Support Network

Description of Organisation: We are a national registered charity who provides personalised and specialist one to one support for people who are in prison prior to release, as well as those who are over the age of 50 with criminal convictions in the community with physical, mental health or social care needs.

Name of Employer: Stuart Ware

Job Title: Chief Executive Officer

Internship Scheme used:  A2I Employer subsidies (A2I) – Employment Services – University of Exeter

Feedback:

We recruited an intern to work as a Trainee Mentor and Coordinator who worked exceptionally well as part of our small team.

We were all very happy with the calibre of the student. She worked hard to meet all the objectives we set and played a lead role in developing an ex-offenders women’s group which was attended by over 10 women.

The University of Exeter student proved an enormous benefit to our charity and she contributed greatly to the development of our women’s support group. Without hesitation we would have her again placed with us. She was a great credit to the university.

We found the internship experience very positive and the contribution our intern made in our organisation was outstanding.

 

 

Data Analyst – Citizen’s Advice Bureau, Exeter

SCP, SBP, GBP, A2I

What were your main duties and responsibilities during the course of your internship?

These included analysing data from their recent wellbeing survey, specifically exploring gender and age differences and summarising my findings in a report.  I also provided recommendations on how to improve the survey. Once this was finished, I helped with research into local estate agents (specifically whether they were adhering to new laws) and trends in Universal Credit claims.

What would you say was your biggest achievement over the course of your internship?

Being able to work independently and successfully manage my time.

What benefits did your internship bring to your employer?

I helped with research (on estate agents) and provided a comprehensive report of their survey findings.

 

Junior Mental Health Support Worker – South Somerset Mind

stress

What were your main duties and responsibilities during the course of your internship?

My main responsibilities were to develop and deliver mental health well-being workshops across Somerset. This involved teaching service users about different aspects of mental health and providing them with various coping strategies. Within this role I also gave 1-2-1 well-being checks, carried out risk assessments, and provided telephone support and signposting to other agencies. The remainder of my time was spent on data entry: updating notes on services users and compiling data for reports. Additional roles included  designing my own session plan using research from third generation therapies, and creating and teaching mental health lessons in a local secondary school.

What would you say was your biggest achievement over the course of your internship?

The experience was totally eye opening, I learnt more than I could ever have imagined! It was brilliant to be able to put my Psychology degree into practice and begin to understand the realities of mental health.

What benefits did your internship bring to your employer?

I brought fresh knowledge and ideas to the team, which were utilised. I also lightened my colleagues’ workloads and saved company expenditure.

Did you encounter any problems during the course of your internship and if so, how did you overcome them?

Initially I did not have enough work to keep me busy. I promptly spoke to my line manager and she was able to give me more responsibilities and encouraged me to independently take my ideas forward by designing a new session plan for the well-being groups.

“It was very useful to have Kate. She did a great job and we have now offered her a full role” – CEO, South Somerset Mind.

Project Worker – Exeter Pound

business-cash-coin-concept-41301What were your main roles and responsibilities during the course of your internship?

My role involved: general admin tasks; data collection; running a stall at  Exeter’s Respect festival;  an Exchange point audit; volunteer co-ordination, and selling advertising space.

What would you say was your biggest achievement over the course of your internship?

During my internship the person who would have been supervising me left.  This meant that I was able to fill her role, and take over the general running of the office and co-ordination of other volunteers.

What benefits did your internship bring to your employer?

Luckily I was able to cover a period of time which would have been very difficult for Exeter Pound.

Data Analyst Intern – Central South Consortium Joint Education Service

market

What were your main roles and responsibilities during the course of your internship?

I had to compile various data sources such as PLASC and NDC to create a database. This database explored the characteristics and factors impacting attainment, including number of additional movements between schools and eligibility for Free School Meals over varying periods of time. I also had to check data packs before publication.

What would you say was your biggest achievement over the course of your internship?

I created a fully functional database to compare and contrast pupil characteristics with attainment, as well as exploring new impacts on pupil attainment.

What benefits did your internship bring to your employer?

I checked all the data packs which freed up team members to work on other aspects of the data packs and other tasks. My findings when exploring impacts on attainment have given the team an insight into the avenues  worth following up.

Intern – St. Paul’s Church

 church

What were your main roles and responsibilities during the course of your internship?

Redesigning and reorganising the church website, serving in various church ministries on Sundays and through out the week, researching and purchasing new equipment and performing various office admin jobs

What would you say was your biggest achievement over the course of your internship?

Integrating myself into an office atmosphere.

What benefits did your internship bring to your employer?

Reorganising the church website to make it more user friendly and easier to maintain in future. Serving in many different ways to allow various church ministries to happen.

Research Intern – Healthwatch Cornwall

healthwatch

What were your main duties and responsibilities during the course of your internship?

My main responsibility was to create a report on Advanced Care Planning- this involved researching the options available to individuals throughout end of life care, researching the main benefits of ACP, and formulating some plans to increase ACP within the county.

What would you say was your biggest achievement over the course of your internship?

My biggest achievement was gaining confidence in the fact I have a versatile skill set that can be applied in different scenarios and in different lines of research to achieve strong outcomes.

What benefits did your internship bring to your employer?

I was able to help them promote internship opportunities within Healthwatch and allowed them to follow up on a previous report the published into end of life care.