Category Archives: Sector

Student Case Study: Social Media Coordinator and Analyser

Name of Student:  Millie Graves 

Degree Subject: BSc Management with Marketing WIE 

Job Title: Social Media Coordinator and Analyser 

Company Name:  The Nest Southwest CIC 

Description of Organisation:  

The Nest Southwest is a not-for-profit, social enterprise, community interest company. It was set up in Devon by local women to support other women and girls through the major life transitions of menstruation, pregnancy, birth and menopause by providing social, emotional and informational support. 

They hold peer support groups,  run workshops, courses  and hold training sessions. They also hire out birth equipment and books. 

Type of Internship:   

 Student Business Partnerships (SBPs)   

What were your key duties and responsibilities during your internship? 

I was responsible for managing The Nest’s social media channels (Facebook and Instagram) as well as creating an online shop to help generate some revenue for The Nest, and creating downloadable products to be sold on that shop. 

What was your biggest achievement on your internship? 

My biggest achievement during my internship was creating an online shop from scratch, alongside creating downloadable products to be sold on the shop. 

Skills Learnt:  

  • Time and work load management 
  • Organisation 
  • Communication  

Attributes Developed: 

  • Confidence 
  • Independence 
  • Motivation 

Your message to other students considering a similar job role, organisation or sector? 

“My internship with The Nest Southwest CIC enabled me to greatly develop my social media management skills, requiring me to plan content, create that content using Canva, and then schedule it using Meta Business Suite. Having had this experience, I now feel much more confident in applying to similar roles. “

Employer Case Study: Ernest Jackson

 

 

 

 

 

 

 

 

 

Name of Organisation: Ernest Jackson 

Description of Organisation: Ernest Jackson is a Devon-based company with 200 years’ experience and expertise in developing, manufacturing and marketing medicated confectionery and vitamin products. 

Offering a wide range of well-known branded products, as well as a contract manufacturing service, Ernest Jackson has been responsible for some of the nation’s best loved medicated confectionery products and has become one of the UK’s leading medicated confectionery manufacturers. 

Name of Employer: James Norris 

Job Title: Continuous Improvement Lead 

Internship Scheme used: 

Student Business Partnership (SBP) |Employer Engagement & Student Employment | University of Exeter 

Feedback: 

“Rinzey provided good working ethic, enabling us to understand the considered variables are not as big as we once thought.” 

“Working with Andrea, and the University, has led me to feel this is a positive activity that should be introduced into workplaces more often.” 

Student Quote – Link to Case Study  

“It was an extreme confidence booster. From the extra support provided and the experience/advice from both other engineers and shareholders, it was an excellent experience and has shown me that I can apply the skills and knowledge developed in the University to a workplace and adapt to the specific working conditions.” 

Employer Case Study: Reeds Solicitors

 

 

 

 

 

 

 

 

 

Name of Organisation: Reeds Solicitors 

Description of Organisation: Reeds is a successful and progressive firm and has established itself as one of the leading criminal defence and family law practises in the South of England. They have taken time to carefully recruit a team of exceptional police station representatives, paralegals, and solicitors, based not only on their recognised legal knowledge, but also their passion and genuine commitment to achieving the best possible results for our clients. They are a fun and flexible firm with good opportunities for development and career progression. 

Job Title: Office Manager 

Internship Scheme used 

Employer Subsidies – Access to Internships | Employer Engagement & Student Employment | University of Exeter  

Feedback: 

“Overall, it was very easy, Isabelle though made that so. She is pleasant, confident and enthusiastic which all goes towards slotting into the workplace smoothly. Four weeks was not long enough but I hope that Isabelle found it useful and informative in regard to her future career choices and perspective of where she might end up.

Student Case Study: Saudi British Joint Business Council (SBJBC)

Name of Student:  Elizabeth Trunceite 

Degree Subject: LLB Law with European Study 

Job Title: Membership and Marketing Manager 

Company Name:  Saudi British Joint Business Council (SBJBC) 

Description of Organization:  

SBJBC UK is a not-for-profit membership association which works closely with the Department for International Trade and British and Saudi Chambers of Commerce to strengthen business relations between the UK and Saudi Arabia, introduce new companies to the market and support those already on the ground. 

 Type of Internship:   

 Student Business Partnerships (SBPs)   

 What were your key duties and responsibilities during your internship? 

Mostly my key duties were events management, marketing initiatives, receptionist duties as well as interacting with clients in promoting the company and gathering new members. I was also involved in securing sponsorships, as well as organizing logistics for sector focused events. 

What was your biggest achievement on your internship? 

The biggest personal achievement for me was building a professional rapport and greater confidence in my own abilities. Also, the many projects and opportunities which I was able to get involved in that provided for a variable experience! 

Were there any challenges and how did you overcome these?  

Working to close deadlines was a challenge which I faced but this was overcome with good teamwork. 

Skills Learnt: 

  • Ability to Work Under Pressure 
  • Organization 
  • Communication 
  • Teamwork and collaboration 
  • Customer service 

 Attributes Developed: 

  • Logical thinking 
  • Creative thinking 
  • Independence 
  • Work Ethic 
  • Professionalism 

 Your message to other students considering a similar job role, organization or sector?

“It was a lovely experience with a great team and an inclusive working environment. I worked there for nearly 5 months, and it was a great hands-on internship that taught me so much.” 

Student Blog Post: Exeter City Community Trust

Student Name: Ella

Pathway Programme: Pathways to Charity and Development

Internship Role: Charity Development Assistant

Internship Employer: Exeter City Community Trust

As a Sociology student in my final year, the thought of deciding what I want to do for a career was a daunting one! With so many different options and possibilities, I felt quite overwhelmed and unsure (and I know a lot of other students tend to feel the same!) I decided to apply for the University’s Professional Pathways internship programme, in the hopes of getting some experience and a clearer idea of what kind of job I might like to do in the future. There were 4 different sectors to choose from: I applied to the ‘Pathways to Charity and Development’.

For me, working in the Charity sector was an interesting prospect (and it seemed to link in well with my personal and academic interests), but I didn’t know much about it, and I wasn’t sure what types of jobs were available to me within the Charity sector. After applying to Professional Pathways, and being successful in the Assessment Centre, I secured a place on the scheme and was invited to attend a series of employer-led training sessions. Speakers from both local and national charities came in to discuss various topics (such as charity funding and fundraising, communications, volunteer management, and humanitarianism). The training week culminated in group presentations to a panel of employers, in response to different project briefs set by local charities. My group’s brief asked us to review, evaluate, and provide recommendations for Exeter City Community Trust’s social media channels. We were then rewarded with pizza, as well as a chance to network with employers!

After the training, I began my paid 35-hour internship. I was matched with Exeter City Community Trust (ECCT), as a Charity Development Assistant. During this internship, I have had the opportunity to learn about all the different roles within ECCT, as well as the programmes and activities that they offer for the community (focussing on sports, education, and wellbeing). A highlight for me so far has been helping with the “social café”, which was set up during COVID to combat loneliness. ECCT’s social cafe is a place where people can go, once a week, to have a cup of tea and chat with others. From talking to some of the regular attendees, it was clear how important this was to their own wellbeing! It seemed like a real lifeline for older generations, and it was amazing to see that it has made such a difference.

In terms of how my involvement in Pathways to Charity and Development has helped me in my career journey so far, I’ve gained valuable insight into what it might be like to work in the Charity sector. It’s also confirmed that this is a career I would love to go into; specifically, a role that centres around improving the wellbeing of communities. Looking ahead to finishing my internship with Exeter City Community Trust, I cannot wait to see what my next career steps are, and I’m excited to take what I have learnt from the Professional Pathways programme forward into life as an Exeter graduate.

Pathways to Charities & International Development is one of 4 sector specific training courses offered which make up the Professional Pathways programme, hosted by the central careers service. Employers can get involved by offering a 1 hr training session, providing a business project for students to work on in the training or hosting a funded 35 hr internship.

Student Case Study: Farms for City Children

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Student Name: Megan Green

Pathway Programme: Pathways to Charity and Development

Internship Role: Social Media Analyst

Internship Employer: Farms for City Children

What went well in your internship and/or what was your biggest achievement?

I produced a report providing an analysis of the charity’s current social media channels, an evaluation of TikTok as a future platform for the charity, profiles of potential ambassadors and recommendations for future strategy. By analysing engagement on social media, I also compiled a database of ex-beneficiaries.

What did not go so well in your internship? How did you overcome any challenges faced and what would you do differently in the future?

As the internship was remote, I found it difficult to concentrate for long periods of time. I tried to break up my day by going for walks etc and was fortunate to have daily check-ins on Teams with members of staff. It was useful to discuss the prevalence of remote work in the charity sector with members of staff and is something I will keep in mind when choosing a graduate career.
Having completed your Pathways internship, has anything come out of you completing the role?
My supervisor Susie Mann said I’d be welcome to carry out more work experience with Farms for City Children on a voluntary basis if I choose to in future. She also offered to provide me with a reference.
Your message to other students considering applying to Professional Pathways in the future?
“The Professional Pathways programme was really well organised and provided in-depth insight into working in different areas of Charity and Development. It allowed me to gain valuable paid work experience that can be difficult to find in this sector… thank you very much!”

Student Case Study: The Mare and Foal Sanctuary

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Student Name: Natasha Matsaert

Pathway Programme: Pathways to Charity and Development

Internship Role: Digital Communications Officer

Internship Employer: The Mare and Foal Sanctuary

What went well in your internship and/or what was your biggest achievement?

I really enjoyed my internship and got a good feeling for what a future career in digital communications might entail. I produced a report on email marketing (specifically engagement of welcome emails), wrote an update story on one of the horses, put together a TikTok video and created templates for social media posts.

What did not go so well in your internship? How did you overcome any challenges faced and what would you do differently in the future?

I had a few technical difficulties on my first day, which I was luckily able to resolve that evening. I think that I would have loved to go to the sanctuary in person too.

Having completed your Pathways internship, has anything come out of you completing the role?

I am staying involved doing some volunteering in communications for the sanctuary. I am planning on applying for a graduate role in the future.

Your message to other students considering applying to Professional Pathways in the future?

“Professional Pathways to Charity and Development has enabled me to gain invaluable experience which has allowed me to develop a better understanding of where I want to take my career. I was able to explore my passions, develop new skills, and make important connections within a charity of my choice and gain extensive knowledge of the charity sector through the pathways training provided. I am now staying involved with the charity that I have done my internship with and can’t wait to see what the future holds!”

Employer Case Study- Prostate Cancer UK

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“I would wholeheartedly recommend that employers get involved with Professional Pathways”

Line Manager Name: Jack Watts

Job Title: Direct Marketing Executive

How was your experience of hosting a Pathways intern?

Ellie was able to join us in the office on each day of her internship and met a range of colleagues from across the charity, either face to face or by video call. We purposefully scheduled her work days around when others would be in the office and on one day we had a scheduled Team Day where Ellie was able to meet the wider team and join us for lunch. We agreed to spread Ellie’s five working days over two weeks which gave me time to arrange her workload in between her work days and to review any work she had done before she started her next working day. Overall, we found that it worked really well and I know Ellie appreciated the flexibility we offered around when she could start and finish, as well as having the option to work from home if she needed.

Given the Professional Pathways internship is 35 hours in total, how would you recommend ensuring both you and your intern(s) gain as much as possible from the experience?

I’ve managed several Professional Pathways roles now, from different programmes and at different organisations. I’ve learnt that it’s really important to get the balance right between ensuring the experience is valuable for the student and that the outputs are useful for the employer. This can be a difficult balance to strike and weighting the internship too far in one direction or another will mean one of you may not get what you need from the experience.

To help both Ellie and myself meet our objectives, I made sure to manage expectations from the beginning of the internship. I had a quick call with Ellie before the internship began to find out what she was hoping to get from the experience and what areas of work she was most interested in, and I also explained we would have to balance work she found the most interesting with tasks that were high priority. Ellie completely understood this and we checked in regularly throughout the internship to make sure we were getting the balance right.

I think it’s easy to underestimate what students may get from certain tasks; things that are ‘business as usual’ to you and your colleagues may be more interesting to a student who has never done anything like it before.

Why would you recommend Professional Pathways to other employers?
I would wholeheartedly recommend that employers get involved with Professional Pathways. The programme always produces excellent students who are eager to get stuck in and bring a fresh perspective to any task. The Careers Team make the whole experience painless for the employer and take care of the entire recruitment, shortlisting, and matching process.
Students are always keen to learn as much as they can whilst offering their valuable skills and experience to the benefit of your organisation. If managed well, interns provide you with added capacity, allowing you to either delegate some business as usual work to free up your own time or assign a nice-to-have project to someone with fresh eyes and plenty of time.
There are multiple ways to engage with Professional Pathways and when these are done in combination, the benefits can be multiplied. We provided a group project for students on the Charity and Development Pathway which meant our intern had already become familiar with our organisation and our work, which helped her hit the ground running during her internship.

Employer Case Study- Cornwall Voluntary Sector Forum (VSF)

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“The research and skillset these students have might be something other charities need, so I highly recommend employing an intern”

Line Manager Name: Laura Barnes

Job Title: Marketing, Communications and PR Officer

How did hosting an intern via the Professional Pathways programme benefit you and your organisation?

Cornwall VSF was gearing up for a sector-leading event, to introduce the VCSE to the new Integrated Care System. Having an intern gave us support to design a feedback system to gather as much information as possible. We used their impressive R&D skills to help us with this. We use the feedback gathered by the survey co-created with our intern to shape our future event offer. This will benefit charities and VCSE organisations in Cornwall, and in turn will benefit communities.

How was your experience of hosting a Pathways intern?

We are currently a remote organisation. Our intern rose to this challenge well. She attended our face-to-face event for 8 hours and took some amazing photos for us. We then arranged some face-to-face meeting to check she felt supported.

Given the Professional Pathways internship is 35 hours in total, how would you recommend ensuring both you and your intern(s) gain as much as possible from the experience?

I recommend designing or co-designing a plan to ensure the intern knows what’s expected of them. I had a call with our intern, to learn about their strengths and preferences, to design a project that is mutually beneficial.

Why would you recommend Professional Pathways to other employers?

Absolutely. The research and skillset these students have might be something other charities need, so I highly recommend employing an intern. It’s fantastic news that the interns are paid for their experience, opening this up to be as inclusive as possible.

What advice would you give to a student considering applying for Professional Pathways?

Have an initial call with the employer to ask for a robust project plan, which helps to design your hours well, and make the best use of your time. Don’t be afraid to challenge people and offer your viewpoint. You are skilled.

Employer Case Study- University of Exeter Environment and Climate Emergency Team

“Professional Pathways is a great way of getting a student’s perspective and some fresh ideas to help with research”

Line Manager: Victoria Patch

Job Title: Communication and Engagement Lead

How did hosting an intern via the Professional Pathways programme benefit you and your organisation?

I joined the University in May this year- and one of the priorities was (and still is) writing a Communication and Engagement Strategy for the Environment and Climate Emergency team. This is a huge task, as first of all I had to get my head round how the University works, the organisational structure and the processes. Having students assisting was amazing as they could help in one key area – communication and engagement with students. They gave me an insight into the student journey, from before they start through to the final year, and suggested key times when we should be thinking of including the sustainability message as part of the regular communication that goes out, e.g., the prospectus. They also suggested the best method of contacting students – OK – I knew social media was one of the main channels but it hadn’t occurred to me to send information to tutors to forward to students… apparently one email they are guaranteed to read. They analysed our current website, gave feedback (strengths and weaknesses) and researched public engagement with climate change – and both reports will feed into the strategy.

How was your experience of hosting a Pathways intern?

The interns worked partly in the office and partly independently. They got on well, so some days when not in the office they worked together, so could compare notes. I wrote a brief before they started, with four areas I wanted help with and asked them to choose two – that way they could choose which interested them the most. I talked to them both again before they started to discuss what work arrangements suited them best (hours, from home or in the office etc). They were invited to a team meeting the week before the internship on Teams -one of them came along and introduced herself to the team. If they had any queries, I asked them to contact me on Teams. I had a couple of catch ups with them during the week, but they were relatively independent and got on with the work. I looked at draft reports towards the end of the week and suggested amendments or further research. From my perspective it went well, and they both seemed happy.