Category Archives: Management and Consultancy

Employer Case Study: Appen 

Name of Organisation:  Appen

Description of Organisation: Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over 1 million skilled contractors who speak over 235 languages, in over 70,000 locations and 170 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.

Name of Employer: Morag Van Niekerk

Job Title: Business Operations Manager

Internship Scheme usedGreen Consultants

Feedback:

“We recruited an intern to work as a Green Consultant as we were developing our Sustainability policy over the next year and the internship would provide great support with this piece of work.

The student looked into how we can catalyse good practice across our sites. She also calculated our GHG emissions and created a waste management plan and environmental policy. This was completed to a very high standard.

The whole experience has been a very positive experience for the company. Our intern’s knowledge and skills exceeded our expectations and she contributed considerably to our new ESG, Sustainability and Impact initiative. With her input we have completed our Scope 1 and 2 GHG inventory calculations. I would highly recommend the Green Consultants Scheme, we found it very valuable.”

Student Case Study – True Story

Name of Student:  Emma Fear

Degree Subject:  BA English

Job Title:  Christmas Account Manager

Company Name:  True Story

Type of Internship:  Santander SME

Description of Company: As an independent creative agency, we’re used to working with brands and retailers across all channels, both in the UK and globally. Our concepts translate into real-world experiences for customers that deliver measurable commercial results. 

What were your key duties and responsibilities during your internship? 

I was on a team that was the liaison point between a large team of designers and the Boots UK in store marketing Christmas team. I had to ensure briefs were communicated effectively and deadlines were met for delivering completed artwork files to the client.   

What outputs and outcomes did you deliver for your employer? 

I produced weekly market research reports for Boots which allowed other account managers more time to manage larger projects and also gave Boots an insight into their competitors. I also ensured that artwork files were delivered in a timely manner so that print deadlines were hit. This meant being aware of the designers workloads and timeframes and doing everything in my power to support them to reach the deadlines we set.

What was your biggest achievement on your internship? 

Boots asked true story to produce prototype artwork of in store marketing materials that were not yet fully completed in the creative stage for use in a mock-up show room. I project managed this whole product, which meant delivering over 200 pieces of prototype artwork to a really tight deadline. To do this, I ensured I provided daily updates to the client, the designers and the rest of my team so we were all aware of how much work was left to do. I also made sure that things went as smoothly as possible by remaining in constant communication with the client so feedback could be delivered and auctioned promptly. We ended up meeting the deadline and all material was in the showroom on time for the senior members of the Boots team to see it.

What did not go so well on your internship? How did you overcome any challenges? 

There were large issues on a piece of work I was covering for somebody who was on holiday. As I was the only one in the office, I had to ensure that the client knew the limitations of the situation and the problems we had. This was incredibly difficult as it was not a client I had built up previous rapport with and this was my first dealings with them. I overcame these challenges by remaining calm and honest with the client and helping them to understand how the situation had occurred. I also contacted my line manager and alerted her to the problem so that if it escalated further she would know the situation clearly enough to have an input. This move proved invaluable when she was later called up and asked to make an important decision regarding this project.

Skills Learnt:

  • Problem solving
  • Negotiation
  • Persuasion
  • Leadership
  • Customer Service

Attributes Developed:

  • Confidence
  • Initiative
  • Perseverance
  • Motivation

Your message to other students considering a similar job role, organisation or sector? 

“My internship was enormously useful to me both personally and professionally. It has given me the confidence and experience to pursue a graduate position in a large company and taught me so much about having a full-time job.”

 

Student Case Study-Ridgeway Information Ltd

Name of Student:  Umaira Navaid

Degree Subject: BA History and Politics, MA Applied Security and Strategy

Job Title:  Research Intern

Company Name:  Ridgeway Information Ltd

Type of Internship:  Access to Internships (A2I)Student Business Partnerships (SBPs)

Description of Company: We work with major corporates, not-for-profit and public sector organisations. Our current and previous clients include the United Nations, the UK Foreign, Commonwealth & Development Office, the European Union, the UK Gambling Commission, multinationals and private clients. We give our clients the confidence to identify opportunities, mitigate risks, tackle challenges and understand the landscapes they inhabit. We do this by providing verifiable insight gained through expert research and analysis of client-supplied and open sources.

What were your key duties and responsibilities during your internship?

My key duties and responsibilities were to help research and write reports on nuclear proliferation. I also created resources for some of the training schemes the company provides.

What outputs and outcomes did you deliver for your employer?

I produced a report for the IAEA on Pakistan’s nuclear complex using my Urdu language skills. I also helped produce two other reports on Taiwan and Jordan. I planned and produced a short activity for people who undertake the OSINT course with Ridgeway. My skills in Urdu led the IAEA to have a better understanding of what is being written and posted about nuclear ongoings in Pakistan.

What was your biggest achievement on your internship?

I was tasked with researching and writing about Pakistan and its new Nuclear Complex from sources in Urdu. I was able to read and translate sources that would have otherwise been unusable. I wrote a report summarising my findings.

What did not go so well on your internship? How did you overcome any challenges?

It was difficult to find much information at first and I spent many days without any relevant information. However, with further encouragement, I was later able to find better details and make the most of my findings.

Skills Learnt 

  • Ability to Work Under Pressure
  • Communication
  • Team Work and Collaboration
  • Problem Solving
  • Time and Work Load Management

Attributes Developed 

  • Confidence
  • Initiative
  • Independence
  • Work Ethic
  • Perseverance

Your message to other students considering a similar job role, organisation or sector?

“My internship was both fun and hard work. My colleagues were extremely friendly and the Access to Internship team is super helpful. I worked on a number of projects with Ridgeway and was impressed with the amount of autonomy I was given during my time here. I was also given good career and life advice and feel like I have a better idea of what I want to do in the future and my options.”

Regeneratus Consulting 1 Limited – Employer Case Study

Name of Organisation:  Regeneratus Consulting 1 Limited

Description of Organisation: Based in Exeter, Regeneratus Consulting is a consultancy firm with a focus on helping develop and improve businesses of all shapes and sizes from owner-managed SMEs to FTSE 100 companies.  We are currently helping clients with turnovers ranging from £100k to £20bn.

Name of Employer:  Robert Install

Job Title: Managing Director

Internship Scheme used:  Access to Internships (A2I)Student Business Partnerships (SBPs)

Feedback:

I was really impressed with our Business Analyst intern.  He was polite, organised and efficient with good insight and an impressive commercial acumen. He helped source potential funders for a debt advisory mandate we were involved with which generated some income and also provided some helpful research and analysis.  I am confident that he will have a highly successful career and I was particularly impressed with the diligence he was showing in terms of sourcing graduate roles and summer internships in his first year.

The Internship Scheme run by the University exceeded our expectations, the quality of the applicants and the intern we hired was very impressive.  I would recommend it to any small business looking to source potential graduate talent and help develop students for the workplace and when the business requires it, will certainly be using the service again.

Quote from Intern:

“Aided in providing debt advisory services to a Welsh government-backed construction group, by securing £3m against assets. As well as, led research for in-house investment opportunities; created target profiles, forecasted returns and made recommendations.”

Morgan Hill Consultants – Employer Case Study

 

Name of Organisation: Morgan Hill Consultants

Description of Organisation: We are a team comprising ex CIO’s of multinational businesses, finance professionals, data analysts, data scientists and systems architects. Together we bring hundreds of years of experience in delivering deep insight, cost optimisation and effective deployment of technology inside large organisations.

Name of Employer: Nigel Duke

Job Title: Managing Director

Internship Scheme used:  SBP

Student Business Partnership (SBP) – Employment Services – University of Exeter

Feedback:

We recruited a Data Analyst Support Intern through the Student Business Partnership with the University of Exeter. They helped with the development of a very promising ML algorithm to classify finance data for further analytics. It all went according to plan, there were no issues at all, and it was produced for a very high standard.

We were very impressed with the calibre of the student. We offered our intern an extension which she accepted, and we look forward to continuing working with her.

Our experience was very positive. Our intern was extremely intelligent, diligent, co-operative and very willing to get involved. It was a very positive experience and one that I hope may be repeated.

Equity Sales Intern – Redburn

What were your main roles and responsibilities during the course of your internship?

During my internship I shadowed a member of the equity sales team and supported them with their tasks. My tasks included: preparing materials for clients (including reports and presentations), making note of market news stories on a timely basis, researching companies and building a relationship with the research team, and, creating a network with employees and other interns. Over the internship I also carried out a research project.

What would you say was your biggest achievement over the course of your internship?

My biggest achievement was adding value directly to clients – this was most evident when a piece of research that I had written about dividend stocks, was included in an email to a client.

What benefits did your internship bring to your employer?

I was able to reduce the workload of colleagues (e.g. by manipulating data on excel, to free up their time). I was also able to improve the offering to clients, by producing a sector specific information pack for income investors.

What skills were you able to develop through the internship?

Communication, IT, networking

What attributes were you able to develop through the internship?

Commercial awareness, perseverance, creative thinking

Insight, Intelligence and Communications Intern – Southampton City Council

What were your main roles and responsibilities during the course of your internship?

I conducted a preparatory briefing on the Brexit White Paper which is circulated to senior staff and councillors of Southampton and completed a task concerning the mapping of public sector and third sector services that tackle serious violence in Southampton in order to inform the council’s decision to bid for Serious Violence Strategy funding. I created a local needs assessment that included current statistics regarding violent, knife, and hate crime, domestic abuse, reoffending rates, comparing the data nationally with statistical neighbours and per individual wards. Additionally, the needs assessment included data on looked after children, deprivation areas and school absences to coincide with the strategy’s youth prevention priority. I reviewed an annual report that records the progress of the actions that respond to the Youth Justice Strategy. From this report I deduced whether the action will remain for the forthcoming year or whether full progress had been made and thus a new action would take its place.

What would you say was your biggest achievement over the course of your internship?

I realised my potential within the policy team and have definitely decided this is the career for me. Specifically, I actually aided the team with their work, especially with the creation of the local needs assessment and thus my internship was beneficial for everyone!

What benefits did your internship bring to your employer?

I efficiently completed each task quicker than expected thus, freed up the teams work to do other tasks.

What skills were you able to develop through the internship?

Problem solving, strategic planning, focus of goals and outcomes

What attributes were you able to develop through the internship?

Confidence, cultural awareness, logical thinking

Intern Energy Consultant – JRP Solutions

What were your main roles and responsibilities during the course of your internship?

The main roles where contacting clients, creating business plans for potential company ventures, creating clear pitches for the company to take to clients, creating educational material and designing sheets within excel to create reports for senior management at the company’s client businesses. The biggest of these were the educational material and the reports for senior managers. The educational material was in the form of a booklet which would teach managers and other employees about energy management and energy usage. The report designed within excel was an executive summary of energy saving solutions identified and the savings associated with them.

What would you say was your biggest achievement over the course of your internship?

I became more confident in communication with senior management teams and became highly proficient in excel.

What benefits did your internship bring to your employer?

I helped to lighten the workload of significant projects within the company and lead my own projects which would otherwise have been left at the bottom of priorities and possible never completed.

What skills were you able to develop through the internship?

Teamwork and collaboration, problem solving, negotiation

What attributes were you able to develop through the internship?

Perseverance, creative thinking, work ethic

Resource Management Intern – Low and Behold

sky-clouds-blue-horizon

What were your main duties and responsibilities during the course of your internship?

I worked on three big projects during two weeks. I was given real responsibilities. For the first project, I managed project planning, created budget sheets, drafted proposal outlines, carried out competitor analysis and assessed risks. For the second project about report writing, I did cost-benefit analysis and literature review. For the third project, I undertook information searching to see whether current legislation and regulation are revised according to our recommendation in 2010.

What would you say was your biggest achievement over the course of your internship?

I am not afraid of working in an office environment any more. I can still concentrate on my work even if I am in a big office with many people. I am not afraid of expressing my ideas any more. If there is any problem with my thoughts, others can always remind me and this allows me to develop.

What benefits did your internship bring to your employer?

I delivered my work on time and helped lighten my manager’s workload. I filled out sheets and proposals with more details and also double checked the work that had been already done. I communicated my ideas to my manager and many of these were adopted.

Did you encounter any problems during the course of your internship and if so, how did you overcome them?

I was not familiar with the background information relating to environment, but my manager  introduced many topics to me with simple language. I also used my common sense to understand or searched for more information by myself. I never rushed into finishing the task. Once I had a general understanding, the work became easier.

Commercial Management Intern – M&G Investments

M&G

What were your main duties and responsibilities during the course of your internship?

While at M&G I liaised with TPA’s, compiling information for the internal funds review. This included contributions to conference calls. I was in charge of making sure that fund managers signed off trades on a daily basis, compiling their comments and writing summaries of these comments for board meetings. I also compiled a summary on order inflation for a board meeting as well as tracking internal errors until their closure. I attended high level meetings and had frequent contact with all business areas. A number of staff gave me an overview of different areas of the company and explained in great detail their day to day jobs and business areas.

What would you say was your biggest achievement over the course of your internship?

I learnt a lot about finance which is never something I have studied. I acquitted myself well in all situations, meetings, networking etc. even though i had never worked in an office environment.

What benefits did your internship bring to your employer?

i frequently took on jobs from two teams that allowed me to lighten the workload for numerous employees. I could do the work autonomously which meant that I was not a burden to the team once things had been explained.

Did you encounter any problems during the course of your internship and if so, how did you overcome them?

I was overly critical of myself but this got easier with time and experience. I had to improve my attention to detail.  I did this by checking everything a number of times and being overly thorough before handing in completed work.